We at Ascott's Bromsgrove are searching for a Restaurant Supervisor to join our Front of House team. We are a busy, family-owed business with an established reputation within the local community of Aston Fields.
We are looking for someone who is hard working and reliable, with a positive attitude and someone that prioritises guest experience above all else.
Ideally, you will have at least two years' experience as a Supervisor/Manager in a busy restaurant environment, including keyholder responsibility. With demonstrable experience in the following:
- Ensuring high standards of food safety, hygiene, and cleanliness are maintained at all times
- Monitoring wet stock inventory levels and order supplies as needed to meet demand
- Training new staff members in service protocols, safety procedures, and culinary standards
- Keeping on top of staff labour costs, and accounting for changes in trade throughout the day
- Handling customer enquiries (both in person and over the phone) and resolve any complaints promptly and professionally
- Maintaining compliance with health regulations and licensing requirements
- Collaborating with kitchen staff to ensure quality control of food served
- Managing financial transactions, including cash handling and billing procedures
Qualifications
- Proven experience in restaurant management or supervisory roles within hospitality settings
- Strong knowledge of food safety standards and culinary practices
- Experience in supervising teams, with excellent leadership and organisational skills
- Familiarity with hospitality industry regulations and best practices
- Excellent communication skills with the ability to motivate staff and engage customers effectively
- Previous experience in table service and bartender roles is advantageous but not essential
- Demonstrated ability to manage multiple priorities in a fast-paced environment
We are ideally looking for a local candidate that has good local knowledge of Aston Fields, Bromsgrove and/or our surrounding areas. We are not fussy about whether you have previous experience in an independent like us, or have a chain background. All we are bothered about is that you have a passion for the industry and to providing exceptional customer service. If you feel that this is a role that would suit you well then please submit your application today.
(We ordinarily receive a high volume of applicants and so are unable to get back in touch with every applicant.)
Job Types: Full-time, Part-time, Permanent
Pay: £12.00-£14.00 per hour
Benefits:
Application question(s):
- Do you have at least a years' experience in a hospitality supervisory position?
Work Location: In person
