Company Overview
CDC Specialists Ltd is a family-run business based in, dedicated to providing top-quality cleaning services. Our core focus is on delivering exceptional commercial and domestic cleaning solutions while upholding our values of reliability and customer satisfaction.
We are looking for an experienced Mobile Supervisor to join our team.
As a Mobile Supervisor you will play an integral part in delivering and supporting the field-based elements of CDC Specialists’ operations.
For this role regular travel between sites within Cardiff and the surrounding area is essential for which a company vehicle is provided.
Duties and Responsibilities
- Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
- Relationship management - build and maintain strong client relationships at local level.
- Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
- Line management, support, inductions and training of frontline operatives.
- Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
- Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
- Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary
- Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
- Collaborate effectively with Management and other colleagues to ensure smooth operations and consistent service delivery.
Qualifications and Skills
- Experience in a similar roll
- Excellent communication skills
- IT literate
- A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
- Self-motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements
- Excellent client focus and a proven track record of service delivery in a contract cleaning environment
- Team player and able to motivate others
- A full, clean, driving licence
If you are ready to lead a dynamic team in a growing company committed to quality, we invite you to bring your expertise to CDC Specialists Ltd. Join us in making a difference—apply today!
Pay: From £13.45 per hour
Benefits:
- Free parking
- On-site parking
Experience:
- Supervisory: 1 year (preferred)
- Cleaning: 1 year (preferred)
Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)
