Schools Advisory Service are a national provider of insurance to schools. Our market leading product provides absence protection and health and wellbeing services to thousands of school employee’s. We are looking to recruit a Customer Account Manager to join our multiskilled Client Support team.
The role will be to manage your own individual book of clients; supporting them throughout their policy; taking them through the renewal of their policy each year; and recognising any New Business sales opportunities.
Based at our South Normanton head office we can offer the successful candidate a full-time position working 8:30am – 4:30pm, Monday to Friday.
Your starting salary will be £30,000.00, with a 12 month probation period.
You will undertake a number of activities on a daily basis involving;
- Managing your own book of SAS accounts.
- Handling the renewal process of existing clients.
- Phone and email contact with our existing clients to build on relationships.
- Maintaining quality and customer service standards.
- Handling any policy queries that arise from customers.
- General office administration duties.
- Calculating a quotation for renewals and issuing this to the client.
- Identifying any NB sales opportunities from our existing clients.
What you’ll have:
- The ability to empathise and understand the needs of a customer.
- Willingness to take initiative to solve problems.
- Strong organisational and time management skills.
- Accuracy and attention to detail.
- Passion for working in a lively and collaborative team.
- The ability to remain calm and organised during busy periods in a pressurised environment.
What we can give you in return:
- Competitive salary circa which is reviewed annually
- A hybrid working environment between the office and working from home
- A generous pension plan
- Competitive holiday allowance that increases with length of service
- Medical and wellbeing care plan
- Excellent training and development opportunities
We’d be looking for someone with at least 1 years’ worth of experience in a customer service/account manager role.
Job Type: Full-time
Pay: £30,000.00 per year
Benefits:
Education:
- A-Level or equivalent (preferred)
Experience:
- sales: 1 year (preferred)
- Account management: 1 year (preferred)
Work Location: Hybrid remote in Alfreton
