Senior Information and Feedback Officer (Housing)
(Town Hall, South Shields)
£48,226 pa
You will support delivery of the housing complaints process. This includes managing statutory and corporate complaints relating to housing services. You will also be responsible for developing training programmes, analysing and implementing learning outcomes, reviewing and updating internal policy, procedures and guidance, maintaining appropriate complaint and feedback systems and working with colleagues to implement and improve external content.
For an informal discussion about this post, please contact Anna Dixon, Head of Housing Strategy and Regulation on
[email protected] or 0752 653 2305.
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
We do not currently offer skilled worker visa sponsorship.
To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Friday 17 July 2026.
