Utilities Operations Coordinator
Salary: £25,000–£35,000 depending on experience
Job Type: Full-time, Permanent
Location: Barnsley
Company: GCB Utilities LTD
About the Role
We are looking for a competent and highly organised Utilities Operations Coordinator to join our growing utilities business.
This is a key office-based role involving quoting, invoicing, customer communication, job planning, and general operational support. The right person will be confident dealing with customers, suppliers, and internal teams, while keeping jobs moving smoothly from enquiry through to completion and invoicing.
You must be confident using Microsoft Excel, as Excel proficiency is essential for this position.
Key Responsibilities
- Preparing and issuing customer quotations
- Creating and processing invoices accurately
- Handling inbound and outbound calls and emails
- Planning and scheduling works for engineers/operatives
- Liaising with customers, suppliers, subcontractors, and internal staff
- Updating job records, spreadsheets, and internal systems
- Tracking work progress from enquiry to completion
- Supporting the office with general administration and coordination tasks
- Helping ensure jobs are completed efficiently, accurately, and on time
- Maintaining clear communication across all stages of the job process
Essential Skills and Experience
- Strong Microsoft Excel skills — essential
- Previous experience in quoting, invoicing, scheduling, planning, or operations administration
- Excellent communication skills, both written and verbal
- Confident handling inbound and outbound calls
- Strong attention to detail
- Highly organised and able to manage multiple tasks at once
- Comfortable working in a fast-paced environment
- Good problem-solving skills and a practical, can-do attitude
- Reliable, punctual, and able to work independently
Desirable Experience
- Previous experience in utilities, construction, civils, drainage, reinstatement, highways, or a trade-based business
- Experience coordinating engineers, operatives, subcontractors, or field-based teams
- Knowledge of job management systems or CRM software
- Experience working with purchase orders, job sheets, or work packs
What We Offer
- Competitive salary depending on experience
- Full-time permanent position
- Opportunity to join a growing utilities company
- Varied role with real responsibility
- Supportive working environment
- Training on company systems and processes
The Ideal Candidate
The ideal candidate will be organised, confident, accurate, and proactive. You will be comfortable speaking with customers, planning work, preparing quotes, raising invoices, and using Excel to manage information effectively.
This role would suit someone who enjoys keeping things organised, solving problems, and making sure work is planned and completed properly.
How to Apply
Please apply with your CV and a short covering note outlining your relevant experience.
We are looking for someone who can bring confidence, organisation, and strong administrative ability to the team.
Pay: £25,000.00-£35,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
