Senior Administrator
Salary: £30,000 per annum (yearly attendance bonus), company pension.
Hours: 8.30am – 5.00pm, Monday to Friday (Flexibility may be required to meet the operational needs of the business.)
Annual Leave: 28 days holidays per annum, plus one additional day per year of service – up to 33 days.
Location: Yarnfield, Stone, with free on site parking.
About Us
Our clients are at the heart of everything we do. We aim not only to meet expectations but to exceed them through exceptional service, expert knowledge, and meticulous attention to detail. Every project we undertake reflects our commitment to quality and professionalism.
Excellence is our minimum standard. We are diligent, persistent, and resilient in everything we do, fostering a positive and hardworking culture where individuals are encouraged to grow, develop their skills, and take pride in delivering outstanding results.
We treat everyone as we would wish to be treated. Openness, honesty, and respect define the way we work with both colleagues and clients. Loyalty is a quality we value highly and demonstrate every day, helping us build long-lasting relationships and a strong, supportive team culture.
The Role
We are seeking a confident, organised, and driven Senior Administrator to support the Executive Assistant to the Managing Director in overseeing the day-to-day operations of the office team.
This varied role will involve supporting aspects of compliance, project management, HR, recruitment, and office administration to ensure the business operates efficiently and continues to deliver exceptional customer service across the group.
The successful candidate will develop an in-depth understanding of each company within the group, enabling them to support different departments as required, understand operational challenges, and assist in identifying effective solutions.
The role may also include involvement in projects that further the group’s wider business interests, including providing direct support to the Managing Director where required.
As the needs of the business evolve, the nature of the tasks and responsibilities within this role may also change.
Responsibilities and Duties
- Answering telephone calls in a polite, professional, and efficient manner, including screening calls where appropriate.
- Managing incoming emails
- Writing and submitting of quotations using CRM system
- Booking in and quality-checking site visits.
- Actively reviewing and improving administrative processes to enhance efficiency and ensure compliance.
- Ensuring internal processes are followed and quality standards maintained across the office team.
- Supporting recruitment activities, including assisting with interviews and onboarding processes.
- Supporting Health & Safety and wider compliance requirements.
- Assisting with ad hoc projects across various areas of the group.
- Completing tasks delegated by the Executive Assistant to the Managing Director in a timely and professional manner.
- Liaising confidently and professionally with employees, suppliers, and clients.
- Supporting the wider office team to ensure smooth day-to-day operations including covering for other team members duties for holidays and sickness.
This list is not exhaustive, and responsibilities may change in line with the needs of the business.
About You
The ideal candidate will be a professional, motivated, and highly organised individual who communicates confidently with both customers and colleagues. You will take pride in your work, demonstrate strong attention to detail, and thrive in a fast-paced team environment.
Essential Skills and Experience
- Competent in Microsoft Office, particularly Word and Excel.
- Intermediate computer literacy.
- Excellent organisational and time management skills.
- Strong verbal and written communication skills.
- Confident, friendly, and professional manner.
- Well presented.
- Self-motivated with a proactive approach to work.
- Ability to work independently and collaboratively as part of a team.
- High standards of accuracy, professionalism, and attention to detail.
Desirable
- Previous experience in a management or supervisory role.
- Experience supporting HR, compliance, or operational process desirable.
What We’re Looking For
We are looking for someone who shares our values and takes pride in delivering excellent service and support. The successful candidate will be hardworking, reliable, and committed to maintaining the high standards our clients and team expect.
You will work as part of the office team while also managing your own specific responsibilities, making this an excellent opportunity for someone seeking a varied and rewarding role within a growing business.
Pay: £30,000.00 per year
Benefits:
- Additional leave
- Company pension
- On-site parking
Work Location: In person
