· To act as a role model for students, behaving appropriately, communicating effectively and being a calm and reassuring presence in College.
· Be a flexible, proactive and supportive member of the Daytime Duty Supervisor Team working to support the social, emotional and behaviour needs of students in a range of contexts and situations including before college, break times, lunch time and at the end of the College day.
· To work effectively to de-escalate students who are experiencing emotional and behavioural difficulties and to provide appropriate guidance to ensure a positive environment is maintained. Work proactively to prevent incidents occurring while on duty and to act to accommodate student needs.
· Have a non-judgemental approach to students’ emotional and behavioural difficulties, working to develop each student’s confidence, self-esteem, skills and knowledge of their rights and responsibilities.
· To be a First Aider and respond to medical emergencies whilst on duty. To remain up to date with student’s medical needs in order to be able to respond quickly to student issues as they arise.
· To be aware of the risk profiles of students whose behaviour can cause harm to others in order to ensure adequate supervision. To raise concerns as appropriate with the SAM – Learning Support.
· Assist with student transport at the start and end of each day to ensure all learners are on transport and arrive/leave safely and correctly.
· Record information effectively and objectively to support the monitoring and management of student incidents.
· Develop positive rapport / relationships with students whilst maintaining clear professional boundaries and effective implementation of agreed Positive Support Plans.
· Support other members of staff in preparing behaviour plans by supplying information about individual learners. Participate in meetings regarding individual students on request.
· Demonstrate good interpersonal skills using appropriate communication methods.