Telcam is a UK-based fire and security systems company founded in 2000. It provides CCTV, intruder alarms, fire alarms, access control, and automated security solutions for commercial, residential, and public sector clients. The company is NSI Gold certified and offers installation, maintenance, and 24/7 support across England and Wales.
You’ll play a key role in keeping the business running smoothly, working closely with the wider team and supporting day-to-day operations.
What you’ll be doing:
Sending invoices and quotes to clients via the company portal
Logging new jobs on internal systems
Ordering materials for upcoming work
Answering incoming calls and handling enquiries
Booking work in with clients
Making follow-up calls to check work has been completed and invoices received
Able to commute to advertised address
IT literate
Customer service experience required
Must know how to use Microsoft Office package particularly Excel
Must have organisation skills
This is where you'll learn the skills that businesses actually run on.
Your apprenticeship training is delivered by Skills for Security, specialists in developing real workplace skills within the fire and security industry.
You’ll complete a Level 3 Business Administration apprenticeship, with training delivered remotely, twice a month - no travel, just focused learning that fits around your job.
What you’ll do as part of the programme:
Learn how real businesses operate day to day
Build practical administrative, organisational and communication skills
Work on tasks and projects linked to your role
Build evidence from your job to support your learning
Take part in tutor-led sessions via Microsoft Teams
Your employer supports you on the job. We focus on your training and progression.
Earn. Learn. Build a career that can take you anywhere.
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