Are you an experienced project and improvement professional who is passionate about delivering meaningful change in healthcare?
At St Peter & St James Hospice, we're looking for a dedicated Service Improvement and Development Manager to lead and deliver a range of high-priority transformation and improvement projects that directly support our strategic objectives and enhance the care we provide to patients and families.
This is an exciting opportunity to work across the Hospice, driving innovation, improving services, implementing new systems and supporting sustainable change that makes a real difference to patient care and operational effectiveness.
Job Details
-
Location: St Peter & St James Hospice, North Common Road, Lewes, BN8 4ED
-
Salary: £45,687 - £49,861 per annum
-
Hours: 37.5 hours per week
-
Contract: 12 Months Fixed Term
-
Closing Date: We will shortlist and interview as applications are received, so early applications are encouraged.
What you'll be doing
-
Lead and deliver a range of strategic service improvement and transformation projects across the Hospice.
-
Project manage the implementation of key Vantage modules, including FM Helpdesk, Asset Management, Contract Management, Planned Preventative Maintenance and Medical Devices.
-
Manage the Hospice Improvement Programme, including capital works projects across the organisation.
-
Lead the implementation of Electronic Prescribing within the Inpatient Unit, supporting significant changes to clinical practice and improving patient safety.
-
Project manage the delivery of a new IT and telephone system in partnership with our external IT provider.
-
Work closely with senior leaders, clinical teams, care services and support departments to deliver agreed improvement priorities.
-
Develop project plans, manage risks, monitor progress and ensure projects are delivered on time and within budget.
-
Analyse data, identify opportunities for improvement and support teams to implement sustainable change.
-
Prepare and present reports, updates and briefings for senior leadership and executive teams.
-
Facilitate workshops, coaching and shared learning opportunities to develop improvement capability across the Hospice.
What we're looking for
-
Degree-level education or equivalent relevant experience.
-
Strong project management knowledge and expertise, ideally supported by qualifications such as PRINCE2, APM or equivalent.
-
Significant experience of managing multiple projects and programmes within healthcare, health and social care, or a comparable environment.
-
Proven experience of delivering complex projects successfully, on time and within budget.
-
Excellent stakeholder engagement skills, with the ability to build effective relationships across a wide range of teams and organisations.
-
Strong analytical and problem-solving skills with the ability to identify solutions and overcome barriers to delivery.
-
Excellent communication skills with the ability to influence and engage colleagues at all levels.
-
Strong organisational and planning skills, with the ability to manage competing priorities and deliver against both short and long-term objectives.
-
Experience delivering training or supporting the implementation of electronic systems would be advantageous.
Why join us?
-
Be part of a compassionate organisation dedicated to delivering exceptional hospice care.
-
Lead impactful projects that directly improve services, patient safety and organisational effectiveness.
-
Work with passionate and committed colleagues across clinical, care and support services.
-
Opportunity to influence strategic developments and help shape the future of the Hospice.
-
A supportive and values-led culture that encourages innovation, collaboration and professional development.
-
The chance to make a meaningful difference to patients, families, staff and local communities.
If you're an organised, proactive and collaborative project professional who enjoys leading change and delivering improvements that matter, we'd love to hear from you.
Please find the full job description and person specification at the bottom of the page.
If you have any questions about the role or require any additional support or reasonable adjustments during the recruitment process, please contact Andrew Gallini Care Director by emailing [email protected].
