Job Title: Support & Progression Officer
Location: Highfield Terrace, Barnsley (with occasional travel to other Centrepoint services as required)
Contract: Full-Time (37.5 hours per week, rolling rota), Permanent
Salary: £25,585 to £30,303 per annum, dependent on experience
Closing Date: 7 September 2026
Interviews w/c 14 September 2026
Centrepoint, the UK's leading youth homelessness charity, is looking for a Support & Progression Officer to join our team at Highfield Terrace, Barnsley.
About Us
Centrepoint is delighted to be recruiting a Support & Progression Officer to join Highfield Terrace, our Ofsted-registered semi-independent supported accommodation service for young people aged 16 to 18. This is a fantastic opportunity to make a real difference to the lives of young people, and in return we offer a competitive salary and excellent benefits.
At Highfield Terrace, we provide a safe, supportive and nurturing environment where young people can build confidence, develop independence and gain the skills they need to successfully transition into adulthood. Our dedicated team works alongside young people to support them in achieving positive outcomes in education, training, employment and independent living.
Through personalised support, practical life skills development and our accredited in-house independent living programme, Lifewise, we empower young people to develop the resilience, knowledge and confidence needed to achieve their goals and build a positive future. Highfield Terrace offers more than accommodation; we provide a place where young people can feel at home, thrive and reach their full potential.
The Role
We are looking for moderate and resilient Support & Progression Officer's to join our team. You will play a key role assisting young people to achieve positive outcomes, maintain their tenancy, and move towards independent living.
This is a dynamic role requiring strong relationship – building skills, safeguarding awareness, and the ability to manage competing priorities in a fast-paced supported housing environment.
Key Responsibilities
- Managing a caseload of young people delivering person – centred support tailored to individual needs.
- Develop and regularly review support plans and Home stars, ensuring compliance with service standards.
- Support young people to engage in education, employment, and training (EET) Opportunities.
- Promote independent living skills including budgeting, cooking, tenancy management, and personal wellbeing.
- Complete risk assessments (RAMPs) and maintain accurate, up to date records in line with organisational and regulatory requirements.
- Safeguard young people by identifying risks and responding appropriately in line with procedures.
- Working Collaboratively with internal teams and external professionals ( e.g. social workers, housing providers, health services)
- Contribute to the health and safety of the service, including checks and incident reporting.
- Facilitate and encourage participation in group activities and community engagement.
About You
- Experienced in working with young people or vulnerable adults (supported housing desirable)
- Knowledgeable of safeguarding, risk management, and professional boundaries.
- A strong communicator with the ability to build positive and professional relationships.
- Organised and confident in maintaining accurate records and compliance standards.
- Able to work flexibly, including weekends and shift patterns.
- Empathetic, resilient, and committed to achieving positive outcomes for young people.
- Familiar with supported housing / Ofsted framework(desirable)
What you will be doing
- Delivering structured key working sessions to support progression goals
- Supporting young people to sustain their accommodation and reduce risks of eviction.
- Encouraging engagement with Life skills via the life wise programme
- Monitoring and reviewing progress against support plans and KPI’s.
- Responding to incidents and supporting young people during times of crisis
- Promoting a safe, inclusive, and supportive environment
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days.
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Clear career progressions, linked to portfolio work, which enables movement up the pay scale.
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Support & Progression Officer, click ‘Apply’ now!
