Wellington Country Park are seeking a Full Time Animal Farm Supervisor to assist the Farm Manager in control, operation and supervision of the Animal Farm as a whole. To ensure a high level of animal welfare and customer service is maintained at all times. To continue to develop the farm as an attraction within the Country Park.
Hours of Work: 6 to 8 hours a day between the hours of 9:00am and 5:30pm, averaging to 37 hours per week. All staff are required to work Bank Holiday weekends.
Rate of Pay: £26,000 per year dependent on age, plus:
- 21 days holiday plus statutory holidays on a pro rata basis
- Highly discounted meals
- Free family entry to the Park
- Free parking
- Free uniform provided
- Discounts across The Wellington Estate businesses
You must have the Right to Work in the UK. Sponsorship is not available for this role.
DUTIES & RESPONSIBILITIES
- To have a good basic knowledge of the Country Park in order to help with customer queries
- Positively promote and protect the reputation of Wellington Country Park and the wider Estate at all times
- To lead the farm staff in the Farm Manager’s absence, to include setting task lists, training staff and ensuring all tasks are completed to an agreed standard
- To assist the Farm Manager in staff recruitment and training
- Daily husbandry of all animals at the farm, to include livestock species, small domestic animals, aviary birds, tortoises and poultry. Cleaning animal pens and enclosures to a weekly and monthly cleaning rota
- Preparing and giving out food to animals to follow set diet plans. Assisting the Farm Manager in monthly reviews of diet plans
- Following the herd health plan as set by the Farm Manager and ensuring all aspects are completed as required
- Leading staff in routine grooming, medical procedures and handling of animals in the Farm Manager’s absence
- Maintaining a clean and tidy farm environment, to include handwash facilities and toilets
- Completing weekly stock checks in the Farm Manager’s absence and to ensure all orders are placed to allow for smooth running of the Animal Farm
- Keep all staff areas clean and tidy to include staff room and animal kitchen
- To assist the Farm Manager in developing a robust enrichment and animal training plan
- Ensure farm opening and close down procedures are followed and everything is clean and tidy ready for the next day
- To be the key person for communication between other departments or senior management on a daily basis in the Farm Manager’s absence
- To ensure all daily records are maintained, including medical records, movement records and diaries. To assist the Farm Manager in monthly checks of records
- To assist the Animal Farm Manager in further developing the Animal Farm as an attraction
- To perform other reasonable duties as set out by the Animal Farm Manager
CUSTOMER SERVICE
- Should be personable to deal with customer queries and requests
- Promote customer care through all actions and behaviours and to provide visitors with the best possible experience
To assist with running an interactive activity schedule daily with various animals whilst interacting with visitors by providing information, answering questions and general- conversation
- To co-operate with all team members
- To support safe working practices and observe the Employer’s Health & Safety policy
PERSONAL SPECIFICATION
- To be qualified in animal care or management
- To be able to demonstrate relevant experience working with a variety of animals
- Some supervisory experience is preferable
- Friendly, confident and approachable attitude
- Sound communication skills
- The position requires commitment, focus and reliability
- Attention to detail and pride in your job
- Ability to multi-task as necessary whilst working in a busy environment
- Dealing with all customers in a professional manner
- To be able to work within a team and alone on tasks
PRINTABLE JOB ROLE HERE
Job Category: Animal Farm
Job Type: Full Time - Permanent
Job Business: Wellington Country Park
Job Location: Wellington Country Park, Odiham Road, Riseley, Reading, Berkshire, RG7 1SP
