Role Title: L&D Digital Learning Analyst / Apprentice
Salary: - £27,000
Hours: 40
Accountability Framework: A
Remote with occasional travel to Kisimul locations as required
What we do:
At Kisimul, we exist to enable meaningful lives by bringing to life the aspirations, goals, and dreams of the people we support through compassion, kindness, and a therapeutically informed approach. We provide education, care, and support for children, young people, and adults with autism, learning disabilities, and complex needs.
Our Meaningful Life Model is the golden thread that runs through everything we do, ensuring every individual receives personalised, person-centred support that helps them build confidence, develop independence, and achieve outcomes that matter to them. Working collaboratively across care, education, therapy, and support services, we create safe, inclusive environments where people can thrive and live fulfilling, meaningful lives.
Role overview:
Reporting to the Digital Learning Lead, the L&D Digital Learning Analyst/Apprentice will support the administration, analysis, and continuous improvement of learning and development data, systems, and reporting. The role is responsible for maintaining accurate learning records, producing meaningful reports and insights, and supporting the development of digital solutions that enhance learning analytics, reporting capability, and decision-making.
Using learning data to identify trends, risks, opportunities, and workforce development needs, the postholder will provide valuable information to stakeholders that supports compliance, engagement, and organisational performance.
As part of the role, the successful candidate will undertake a relevant apprenticeship qualification in an area such as Data Analytics, People Data, or AI and Data, enabling them to develop the knowledge, skills, and experience required to build a career in learning, workforce development, and digital learning technologies.
The postholder will also support the design, administration, delivery, and continuous improvement of digital learning solutions that help colleagues develop the skills and knowledge needed to deliver outstanding care and support services.
Key Responsibilities
Learning & Development Administration
- Maintain accurate learner records and training data.
- Produce reports and insights on learning activity, compliance training, and learner engagement.
- Support the coordination of training programmes, workshops, webinars, and learning events.
- Monitor apprenticeship progress and maintain relevant documentation.
- Assist with evaluation activities to measure learning effectiveness and impact.
Data & Reporting
- Use Microsoft Excel to manage, analyse, and report on learning data.
- Create and maintain spreadsheets, dashboards, reports, charts, and tracking tools.
- Support data quality checks to ensure the accuracy of learning records.
- Generate regular and ad-hoc reports for managers and stakeholders.
- Analyse learning and workforce data to identify trends, risks, opportunities, and insights that support organisational decision-making.
Digital Learning Support
- Support the administration and ongoing management of the Learning Management System (LMS).
- Upload, test, monitor, and update learning resources and online training materials.
- Assist in developing digital learning assets including guides, videos, infographics, and interactive learning content.
- Support learners and managers with access to digital learning platforms and resources.
Continuous Improvement
- Keep up to date with developments in digital learning, learning technologies, and best practices within the Health and Social Care sector.
- Contribute ideas for improving learner engagement and digital learning experiences.
- Support projects aimed at enhancing workforce development and mandatory training compliance.
Person Specification
Essential Skills & Experience
- Educated to GCSE level (or equivalent), including English and Mathematics.
- Strong interest in Learning & Development, digital learning, and employee development.
- Good organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Confidence using Microsoft 365 applications.
Essential Microsoft Skills
The successful candidate should demonstrate good working knowledge of:
- Microsoft Excel (essential) including:
- Formulas and functions
- Data sorting and filtering
- Conditional formatting
- Microsoft Teams
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
Desirable Skills & Experience
- Experience using digital learning platforms or Learning Management Systems (LMS).
- Experience analysing data and producing reports.
- Experience with Excel Pivot Tables, Charts and reporting
- Knowledge of e-learning authoring tools such as Articulate Rise, Storyline, or similar.
- Experience creating digital content, videos, graphics, or presentations
Personal Attributes
- Enthusiastic and eager to learn.
- Creative and confident using technology.
- Positive and proactive approach to problem-solving.
- Strong customer service focus.
- Committed to personal and professional development.
- Passionate about supporting colleagues to learn and grow.
What We Offer
- The opportunity to undertake a recognised Learning & Development Apprenticeship Qualification.
- Structured training and support.
- Opportunities to gain experience in digital learning technologies.
- Career development within Learning & Development and organisational learning.
- The opportunity to contribute to improving learning and development across a Health and Social Care organisation dedicated to delivering high-quality care and support.
