We are seeking a proactive and organised Residential Property Manager to join our busy Lettings Department. This is an excellent opportunity for someone who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced property environment.
The successful candidate will be responsible for coordinating maintenance and repair works across our managed property portfolio, ensuring issues are dealt with efficiently, cost-effectively, and in line with legal and safety requirements.
Key Responsibilities
· Manage and respond to maintenance requests from tenants, and contractors.
· Diagnose reported issues and arrange appropriate repairs.
· Instruct and coordinate approved contractors, ensuring works are completed within agreed timescales.
· Monitor the progress of repairs from initial report through to completion.
· Liaise with tenants, landlords, contractors, and colleagues to provide regular updates.
· Prioritise emergency repairs and ensure urgent issues are dealt with promptly.
· Maintain accurate records of maintenance requests, invoices, quotations, and completed works.
· Ensure compliance with relevant health and safety legislation and property compliance requirements.
· Effectively coordinate and manage own workload to meet deadlines and priorities.
Skills and Experience
The ideal candidate will have:
· Previous experience in property management, lettings, and maintenance coordination, or a similar customer-focused role.
· Excellent organisational and time management skills.
· Strong communication skills, both written and verbal.
· The ability to remain calm under pressure and manage multiple priorities.
· Good problem-solving and decision-making abilities.
· Competent IT skills.
· A professional, positive, and customer-focused approach.
· Knowledge of landlord and tenant legislation and property compliance requirements is desirable but not essential.
What We Offer
· Competitive salary and benefits package.
· Generous annual leave entitlement.
· Supportive and friendly working environment.
Work Location: In person
Pay: From £25,500.00 per year
Work Location: In person
