We’re Growing! Join Us at ULG Group LTD
Due to our continued expansion, ULG Group LTD is looking for a Operations & Scheduling Coordinator to join our busy office team in St Neots.
Hours
We have 2 openings available;
Monday-Friday 11am-7pm
1 in 3 Saturdays - 8am-4pm.
With 1 hour lunch break each day.
Salary
Starting at National Minimum Wage with opportunities for progression as you grow within the company.
About Us
ULG Group LTD is home to Lockguard Locksmiths, a trusted nationwide locksmith company, and our sister brand Lockguard Home Improvements. We’re proud of our reputation for reliable, professional service—delivered by a supportive and friendly team. Our workplace is relaxed but focused, with plenty of opportunities to learn and grow across our businesses.
The Role
As a Operations & Scheduling Coordinator, you’ll be the first point of contact for our customers. You’ll handle calls, provide quotes, book jobs, and take payments, while also gaining knowledge about doors, windows, and sales through Oakpark. This role offers variety and the chance to build skills in both administration and customer service, with future development potential.
Main Duties
- Answer incoming calls in a professional and friendly manner
- Provide quotes and book locksmith jobs
- Take payments securely over the phone
- Carry out general office/admin tasks
- Assist customers with queries and direct calls as needed
- Learn about windows/doors products to support future enquiries and sales opportunities
About You
- Reliable and punctual – committed to being on time
- Friendly and professional telephone manner
- Strong communication skills – able to build rapport easily
- Organised, with the ability to juggle multiple tasks
- Eager to learn about doors, windows, and sales
- Positive, team-oriented attitude
What We Offer
- A supportive, relaxed workplace environment
- Ongoing training with plenty of learning opportunities
- Clear development potential within our locksmiths and windows/doors division
- Overtime opportunities
- Experience across admin, customer service, and potential growth into sales or technical roles
Job Type: Full-time
Pay: From £24,000.00 per year
Benefits:
Application question(s):
- Do you have any experience in this type of office environment?
Language:
Work Location: In person
