Community Care & Support Worker (Drivers Only)
Company: Resolution Care Services (RCS)
Locations: Neath Port Talbot & Bridgend County (Community-Based / On the Road)
Job Type: Full-time / Part-time / Permanent
Pay: £13.45 – £13.75 per hour (Equivalent to £27,976 – £28,600 per year based on a 40-hour week)
Perks: Paid Travel Time (at your full hourly rate) + 45p per mile mileage allowance + Contracted Hours Available
Join an Award-Winning Care Organisation Rated Excellent by Care Inspectorate Wales
This is your opportunity to join Resolution Care Services, an award-winning domiciliary care provider recognised for delivering outstanding, person-centred support across South Wales.
We are proud to have been rated Excellent by Care Inspectorate Wales (CIW) in:
- Care & Support
- Well-being
- Leadership & Management
These ratings reflect the exceptional care we provide, the positive outcomes we achieve for the people we support, and the supportive, values-led culture we've built for our team.
If you're looking for more than just a care job—where you'll be valued, supported to grow, and genuinely make a difference every day—then we'd love to hear from you.
Critical Application Criteria
Drivers Only: You must hold a full UK Driving Licence, have daily access to your own reliable vehicle, and have business insurance for community travel. Unfortunately, we are unable to consider non-drivers for this role.
Right to Work
Applicants must already have the legal right to work in the UK. We are unable to offer visa sponsorship or Certificates of Sponsorship (CoS) for this position.
Why Join Resolution Care Services?
At Resolution Care Services, care goes far beyond completing tasks. We support people to achieve their own personal outcomes, build confidence, strengthen independence, and live fulfilling, meaningful lives within their own communities.
Everything we do is guided by our core values:
- Integrity
- Purpose
- Joy
- Co-Creation
- Thrive & Belong
These values shape how we support individuals, work together as a team, and develop our people. If you're passionate about making a genuine difference and want to work in an organisation that invests in its staff as much as the people it supports, you'll fit right in.
The Role
As a Community Care & Support Worker, you'll provide person-centred support that focuses on helping people achieve the outcomes that matter most to them.
This might include supporting someone to:
- Regain the confidence to shop independently.
- Maintain daily routines within their own home.
- Safely access their local community.
- Build meaningful social connections.
- Develop the skills and confidence to live as independently as possible.
Every interaction is delivered in a way that promotes dignity, choice, control, and wellbeing.
Key Responsibilities
Outcome-Focused Support
- Support individuals to achieve personal goals, maximise independence, and maintain meaningful daily routines.
Daily Living Support
- Provide compassionate support with personal care, medication, meal preparation, household tasks, and other everyday activities.
Digital Care Recording
- Use our secure mobile app to complete care records, monitor outcomes, and communicate effectively with colleagues.
Relationship Building
- Develop positive, respectful relationships with the people you support, their families, and professionals involved in their care.
Safety & Quality
- Follow safeguarding procedures, risk assessments, and safe working practices, raising concerns promptly where required.
Requirements
Essential
- Full UK Driving Licence.
- Access to your own vehicle with business insurance.
- Willingness to use a smartphone for digital care recording.
- Flexibility to work a rota that includes evenings, weekends, and bank holidays.
- A caring, compassionate and professional approach, with a genuine desire to improve people's lives.
Desirable (but not essential)
- Around one year's experience in social care or support work.
- QCF Level 2 (or equivalent) in Health & Social Care.
- Knowledge of the Social Services and Well-being (Wales) Act 2014.
What We Offer
We believe great people deserve great support, which is why we offer one of the sector's leading reward packages.
Financial Benefits
- Contracted hours for greater job security.
- Paid travel time between calls at your full hourly rate.
- 35p- 45p per mile mileage allowance.
- £150 Refer-a-Friend bonus.
- Bonus voucher upon successful completion of probation.
- Paid Blue Light Card providing discounts at thousands of retailers.
Professional Development
- First-year Social Care Wales registration fees paid by the company.
- Comprehensive induction and ongoing training.
- Employee mentoring programme.
- Opportunities to progress your career within a growing organisation.
Wellbeing Support
- Access to a dedicated wellbeing platform.
- 24/7 confidential telephone counselling (up to eight sessions per year).
- Life coaching.
- Internal social and wellbeing community.
Additional Benefits
- Company pension.
- Flexitime.
- Casual dress.
- Internal company lottery.
- A supportive team where your contribution is recognised and valued every day.
Pay: £13.45-£13.70 per hour
Work Location: On the road
