Visual
Full Time Reporting to: General Manager / Deputy Manager
Role Purpose
To drive commercial and visual standards within the store, ensuring floor layout, product presentation, and promotional activity align with company guidelines and deliver an engaging customer experience.
Key Responsibilities
- Ensure the shop floor layout is merchandised in accordance with company guidelines.
- Promote new lines effectively and maintain strong commercial presentation standards.
- Identify creative and visual opportunities to enhance store performance.
- Manage in-store fixtures, furniture, and mannequins to maintain brand image standards.
- Stay up to date with fashion trends and monitor competitor activity.
- Analyse daily trading information and respond appropriately.
- Plan and execute daily, weekly, and seasonal commercial and visual activity.
- Work alongside the Operations Manager to ensure best practice use of digital devices.
- Monitor product levels and communicate product needs to senior management.
- Oversee procedures related to product management, including warehouse coordination, orders, and reporting.
- Support training and development of the commercial team.
- Identify and develop talent within the store and contribute to succession planning.
- Support onboarding and training of new team members.
- Maintain high housekeeping standards throughout the store.
- Follow company Health & Safety procedures and promote safe working practices.
- Deliver and support a high level of customer service through strong product knowledge, including:
- New arrivals
- Replenishment of best sellers
- Offering suitable alternatives
- Reinforce company return policies consistently.
Experience & Qualifications
- Previous fashion retail experience preferred.
- Experience in team supervision or leadership is desirable.
- Strong visual awareness and creative thinking.
- Good numerical and analytical skills.
Skills & Attributes
- Passion for fashion and brand presentation.
- Strong communication and interpersonal skills.
- Ability to lead by example and support team development.
- Comfortable working in a fast-paced retail environment.
- Proactive and self-motivated.
- Strong organisational and time management skills.
- Commitment to delivering excellent customer service.
- Problem-solving ability and flexible approach to work.
Applicants must have the legal right to work in the UK. We are unable to offer visa sponsorship for this role.
Equality
We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
Data Protection
We will process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information provided during the recruitment process will be used solely for assessing your suitability for employment and will be handled confidentially.
By applying, you consent to us processing your data for recruitment purposes in line with our privacy policy.
Job Type: Full-time
Benefits:
- Employee discount
- Store discount
Application question(s):
- Minimum of one year’s hands-on Visual Merchandising experience within a large fashion retail environment
Experience:
- Fashion retail: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
