Blessings Healthcare Services Limited
Job: Administration Assistant
Reporting to: Field Care Supervisor / Registered Manager / Nominated Individual
Location: Farnborough Office.
We are looking to hire a full time Administration Assistant.
Hours of work: 09.00 -17.00 hours
On call required.
Blessings Healthcare Services Limited - Where our Care Professionals come first.
We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider in Rushmoor, we take pride in our work - and we’re looking for caring and dedicated people to join our Farnborough Team, who will help us set the standard.
As a Administration Assistant, you’ll help our customers feel how good it is to be home. You will be responsible for office operations, procedures, and resources to facilitate organizational efficiency and effectiveness. Provide an effective and efficient customer care service, responding sensitively to people who use our services.
Main Job Tasks and Responsibilities
· Assist with the distribution of rotas, monitoring clerical, administrative and secretarial responsibilities and tasks in the office to ensure maximum efficiency.
· Assist with the recruiting and selecting of staff, assist with the shadowing of new staff.
· Assist with ensuring the filing systems are maintained, monitor procedures for record keeping ensuring security and confidentiality of data.
· To liaise with Care Staff, services users and managers daily to ensure the smooth running of the service.
· To assist with co-ordination of meetings, arranging venues and record minutes, of general and service user related meetings, including the provision of services and safeguarding.
· Operate as backup Care staff when required, receive referrals, assist with assessments and deal directly with service user enquiries and complaints.
· Promote a safe working environment by ensuring compliance with Health and Safety procedures, identifying areas of risk and reporting any faults or concerns to Management.
· Assist with preparing operational reports and schedules and to monitor and maintain office supplies inventory and help update policies and procedures.
· Liaising with third parties to develop marketing and advertising materials and documents.
· Preparing and co-ordinating customers mailings, assembling marketing packages, preparing material for marketing events.
· Updating marketing communication platforms such as websites and social media.
Education and Experience:
· General experience of administrative functions filing and word processing.
· Knowledge of basic accounting, and experience of developing administrative systems
· Experience of working in care, experience with dealing with social services and service users
· Knowledge of human resources, management practices and procedures.
· Knowledge of Business, marketing and management principles
· Computer skills and knowledge of office software packages
Pay and Benefits:
. Salary £12.50 per hour
. Pension
· Accredited Training
· Paid Holidays
· Flexible working
· Discounts and Loyalty Awards
· Refer a Friend Scheme
· Paid Care Certificate
· Paid DBS.
Other Requirements:
A valid driving licence and access to a car.
Blessings Healthcare Services Limited is an Equal Opportunity Employer.
DBS and references checking will be undertaken in line with government regulations and recruitment best practice.
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
Application question(s):
- Driving License and Vehicle access for Work
Work Location: In person