Ref Number
B01-05503
Professional Expertise
Student Well-being and Registry
Department
Vice-President (Operations) (B01)
Location
London
Working Pattern
Part time
Salary
See advert text
Contract Type
Fixed-term
Working Type
On site
Available for Secondment
No
Closing Date
05-Jun-2026
Could you be a Student Residence Adviser?
Student Residence Advisers (SRAs) provide out of hours peer to peer support for residents and help to create a welcoming and inclusive community. This role is highly dynamic and combines welfare responsibilities with community building activities through the ResLife Programme. We are looking for resilient and adaptable individuals who are passionate about helping others and can manage competing priorities within a busy hall environment.
SRAs work in teams of 4 to 5 people on a rota basis, typically 2–3 shifts per week, including evenings, weekends, bank holidays, and UCL closure periods. In return, SRAs receive a single room in UCL Accommodation free of charge.
SRAs receive training in essential areas such as suicide first aid, harm reduction, supportive conversations, and first aid. You’ll be supported every step of the way by your warden and the wider ResLife team, ensuring you have the guidance and resources you need to succeed.
Welfare Responsibilities
- Provide out of hours peer to peer support for students living in UCL Accommodation.
- Respond to wellbeing concerns and crisis call-outs when Student Support and Wellbeing Services are closed (18:00 to 08:00).
- Conduct welfare checks in response to student wellbeing concerns, including issues such as suicidal ideation, self-harm, depression, anxiety, and other general wellbeing matters.
- Offer pastoral support through supportive conversations, signposting to wider UCL and external services, and completing student of concern forms.
- Attend SRA appointments to support students with issues such as loneliness, adjusting to university life, making friends, and resolving flatmate disputes.
- Support students through sensitive wellbeing conversations while balancing your own academic and personal commitments.
ResLife Responsibilities
- Play a key role in building vibrant hall communities by planning and delivering events and activities throughout the year as part of the ResLife Programme.
- Deliver engaging and inclusive activities in your hall such as crafting sessions and quiz nights.
- Interact with residents proactively and reactively to provide wellbeing support and guidance.
- Work on a rota basis, typically 2–3 shifts per week, including weekday evenings, weekends, bank holidays, and UCL closure periods.
To hear more about the SRA role hear from current SRA Eleanor over on our Instagram
Please refer to the attached SRA FAQ's for commonly asked questions, for any other queries contact [email protected]. Please note that response times may be delayed due to the volume of enquiries we receive.
Eligibility Criteria:
To be considered for the role of Student Residence Adviser, applicants must:
- Be a full-time postgraduate student at UCL with at least one year of studies remaining.
- Be on a course of study that enables you to start duties promptly at 6PM and end at 8AM (this role may not be suitable for students who go on placements as part of their studies.)
- Have previous experience in a role involving pastoral care, or in an advisory or supportive capacity.
- Demonstrate a genuine passion for student wellbeing and an understanding of the importance of community building as proactive support.
- Be able to work effectively as part of a team and seek advice from others when needed.
- Show the ability to balance academic responsibilities with the duties of a Student Residence Adviser.
Application guidance
- The word count for each question is 200 words, please be concise and direct in your answer and refer to your experience directly.
- Many candidates will use gen AI to answer the application questions. We are not looking for a ‘correct’ answer, we are looking for your personal experience – this will stand out against generic AI responses.
- Recruitment guidelines are here to protect you and residents by ensuring you are suitable for the role. Please do not use AI to create an answer from scratch, as this means those protections cannot function. You may use AI for formatting or grammatical purposes, as your writing ability doesn't affect your suitability for the role.
Contract Information
Please note that SRA contracts run from September 2026 to June 2027, and SRAs are expected to make their own accommodation arrangements during the summer period. While it is not possible to extend the contract end date, students can apply for summer accommodation through the UCL Accommodation Portal. Full details of available options and costs are published on the UCL website.
Accessibility requests
As an SRA you will be allocated a single room. We will endeavour to accommodate adjustments in halls, however, please note that we have a limited number of accessible rooms available.
On many sites an ensuite room is not possible; there are no studio options, all SRAs will have shared kitchens. Please consider this before applying. We are happy to talk through with you prior to application the room types pre-allocated in our portfolio.
- 27 days annual leave
- A free single room in UCL Accommodation for the duration of the SRA contract
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
