The role will include but not limited to:
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Provide a meet and greet service to all members and visitors
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Overseeing the berthing allocations of vessels
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Locking vessels In and Out of the lock
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To carry out general maintenance tasks as required
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Ensuring the telephone is answered in the correct and timely manner
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To ensure all customer enquiries are dealt with both promptly and efficiently
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Assisting in actively marketing and promoting the marina and associated services
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Maintaining the security of the site
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Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
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Enthusiastic and friendly with a flexible and positive ‘can do’ attitude
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Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
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General maintenance skills (not essential but an advantage)
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Self-motivated and able to work without supervision
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Sound awareness of basic health and safety in the workplace
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Confident use of IT systems
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A practical, resourceful and common-sense approach
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Good practical boating skills/qualifications (not essential but an advantage)
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Competent swimmer (essential)
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Educated to at least GCSE level or equivalent
There is also full on-the-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website via this link.
Closing Date: Wednesday 26th August 2026.
