About ENSEK
ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale.
We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture.
ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us.
Position Summary
The Product Manager for Customer Configuration & Onboarding owns a foundational and fast-expanding area of the ENSEK platform. You are accountable for the strategy, roadmap and outcomes of how user configuration, admin configuration, self-serve onboarding, digital adoption software, and customer systems are configured across the platform. As AI agents become integrated into customer workflows, you'll ensure configuration capabilities support both human and non-human actors seamlessly..You work as the connective tissue between engineering, security, commercial, and customer teams to ensure these capabilities are built right and deliver measurable business value.
Key Accountabilities and Responsibilities
Skills, Knowledge, Experience & Qualifications
Experience working in energy, utility tech, SaaS, or platform-based product environments is advantageous.
Company Benefits
25 days’ holiday + bank holidays
Option to buy or sell 5 extra annual leave days per year
Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym)
Pension with 5% matched contribution
Regular team‑wide and company‑wide events
2 volunteering days per year to give back
Remote‑first working environment with offices in London and Nottingham
