JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Surveyor - JLL UK Property Management
Join JLL as a Senior Surveyor delivering exceptional property management for prestigious Central London assets. Lead the management of a diverse portfolio working with a range of high-profile institutional clients, in a dynamic, collaborative and progressive Central London team.
Key Responsibilities
Client Relationship Management
Act as main point of contact for Asset Managers, leading relationships with professionalism and accountability
Provide considered advice on both simple and complex property management issues
Demonstrate commercial acumen in client-facing situations
Balance technical property expertise with business relationship management
Lease and Legal Management
Handle complex occupier applications including alienation and alterations
Own end-to-end processes for lease matters, providing recommendations to client teams
Ensure occupier compliance with lease covenants and resolve issues affecting valuation
Apply excellent understanding of landlord/tenant legislation and relevant case law
Liaise with legal, building surveying, and other specialist advisers as needed
Financial Management
Work with JLL Accounts teams on financial accountability and cashflow management
Provide expert debt recovery advice to asset managers
Ensure accuracy of occupier ledgers and resolve issues promptly
Take ownership of resolving historic accounting matters
Process supplier purchase orders and invoices within mandate
Manage financial trackers for utilities, turnover, and commercialization
Service Charge Administration
Prepare and manage service charge budgets and reconciliations according to RICS Professional Standards
Respond authoritatively to occupier queries and challenges
Review and advise on service charge apportionment methodologies
Ensure accurate calculations and management of occupier caps and landlord liabilities
Actively work with asset managers to reduce void costs
Property Operations
Conduct thorough property inspections according to client and JLL KPIs
Submit detailed written reports within 5 working days
Maintain high standards across all managed sites
Lead transitions meetings and maintain Readiness for Sale packs
Collaborate on major works and site-based projects
Implement health and safety compliance measures
Oversee insurance matters and support annual renewal processes
Team Leadership
Lead complex property initiatives autonomously while knowing when to escalate issues
Provide oversight and mentorship to junior surveyors and graduates
Support team members on technically complex issues
Create opportunities for junior colleagues to gain exposure to complex work
Foster knowledge transfer through coaching and informal tuition
Skills & Qualifications
Technical Knowledge
Advanced knowledge of commercial property management best practices
Expertise in complex lease structures and negotiations
Strong financial analysis skills for property performance optimization
Comprehensive understanding of property-related legislation and compliance
Thorough understanding of RICS professional standards and requirements
Advanced understanding of sustainability standards and ESG implementation
Knowledge of industry benchmarking methodologies and performance metrics
Personal Attributes
Strategic thinking that connects property activities to broader objectives
Excellent judgment when making decisions with significant implications
Influencing skills that drive results without direct authority
Resilience when dealing with challenging situations or stakeholders
Innovative approach to property management challenges
Client relationship focus that builds trust and credibility
Emotional intelligence when managing team dynamics
Diplomatic handling of conflicts and competing priorities
At JLL, Senior Surveyors are respected experts who provide technical leadership while developing the next generation of property professionals, ensuring exceptional service delivery across complex commercial portfolios.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
