Join Our Team as an NHS Receptionist/Admin!
Location: Margarete Centre, NW1 2LS / JML House, NW5 3EG
Hours: 37.5 per week, Monday to Friday, 9-5
Trust: Camden & Islington NHS Foundation Trust
Band: 3 / £12.97 per hour
Placement Type: Temporary, 4/5 months or up to 30th March 2025, subject to review.
Key Responsibilities:
- Frontline Service: Be the welcoming face and first point of contact for the public, service users, and carers. Handle phone calls and face-to-face enquiries, providing essential information within confidentiality guidelines and directing enquiries as needed.
- Mail Management: Coordinate mail, manage incoming and outgoing post, and facilitate mail-outs efficiently.
- Database Maintenance: Keep internal service databases up to date, including Rio and Carenotes, ensuring accurate data collection and reporting.
- Professional Liaison: Maintain regular communication with professional staff via face-to-face, email, and telephone to support data reporting and information management.
- Filing & Record-Keeping: Organize and maintain patient notes and ensure adherence to confidentiality policies, both manually and electronically.
- General Admin Support: Perform additional administrative tasks relevant to the role.
What You’ll Gain:
- Comprehensive NHS Insight: Deepen your understanding of the NHS's operational and administrative functions.
- System Proficiency: Master the systems and tools necessary for high-quality service delivery.
- Team Collaboration: Develop teamwork skills through collaboration with colleagues across all levels of the organization.
Skills & Experience Required:
- Strong educational background, including GCSEs or equivalent in Maths & English.
- A recognized secretarial qualification (RSA3) or equivalent experience.
- Proficiency in diary management and Microsoft Office applications.
- Excellent keyboard and computer skills.
- Strong communication skills, both in person and over the phone.
- Ability to handle challenging environments with professionalism.
- Experience in an administrative or reception role, particularly in a professional setting.
· This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.
Benefits of Joining NHS Professionals:
- Competitive Pay: Work this week, get paid next week.
- 24/7 Support: Access essential support whenever you need it, 365 days a year.
- Flexibility: Work across multiple locations and enjoy varied shift options to suit your lifestyle.
- Convenience: Manage shifts and timesheets on the go with our "My Bank" portal.
- Professional Growth: Access training and development opportunities.
- Work-Life Balance: Build holiday allowance for every shift you work.
- Pension Scheme: Secure your future with our stakeholder pension plan.
About NHS Professionals:
NHS Professionals specializes in connecting skilled healthcare workers with flexible, rewarding job opportunities across NHS Trusts in England. We prioritize equal treatment and diversity, welcoming applications from all qualified candidates regardless of background.
Apply Today!
Join us and enjoy the flexibility and professional growth opportunities that come with being part of the NHS Professionals family. Please check your email, including your junk/spam folder, for updates throughout the recruitment process. If you don't hear from us within 21 days, please assume your application was not successful on this occasion. For more information, see our Privacy Notice on our website.
Start your journey with us today and make a difference!
Job Types: Full-time, Fixed term contract
Pay: £12.97 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
- Employee discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 2 years (required)
- Receptionist: 1 year (required)
Work Location: In person
Reference ID: 77946
