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SysOps / DevOps Engineer

mkodo Ltd
Newcastle upon Tyne

Job details

Permanent

Benefits

Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Life insurance
Referral programme

Qualifications

Azure
Kubernetes
Ansible
DevOps
Configuration management
Git
Microsoft Office
AWS
Terraform
Ubuntu
Computer networking
CentOS
Linux
Jenkins
Communication skills

Full job description

Remuneration: Competitive

Location: Newcastle

Role Type: Permanent

Key Work Benefits

We take the health and happiness of our employees seriously and we’re consistently searching for new ways to make mkodo the best place to work. From retirement planning to a wellness offering supporting mental & physical wellbeing.

Hybrid/Flexible working

Generous Holidays

Tech Scheme

Employee Assist Program

Bonus and Profit Share

Birthday Off

Team Socials

Pension Contribution

The Role - SysOps / DevOps Engineer

If this is the opportunity you have been waiting for, to work in a fast-paced company with cutting-edge technology, please send your CV to [email protected]

Key Skills and Attributes

The successful candidate is expected to be present in the office once a week (minimum of four times per month) for team meetings and collaboration.

Inter-office travel is at times expected as part of this role between our Newcastle, and London offices.

Must have:

Hands‑on experience with Linux systems (CentOS / RHEL / Ubuntu).

Practical knowledge of cloud platforms (AWS, Azure) and Kubernetes.

Experience with Infrastructure as Code (preferably Terraform) and automation / configuration management (e.g. Ansible).

Experience in designing, operating, and improving CI/CD pipelines (e.g. Jenkins, Git).

Proven ability to troubleshoot and stabilise complex production environments.

Experience operating within secure, compliant environments (ISO27001 awareness or hands‑on experience).

Strong communication skills, with confidence in engaging technical and non‑technical stakeholders.

Comfortable taking ownership of outcomes and decisions, not just implementation tasks.

Desirable:

Networking knowledge.

Experience administering Office 365 / collaboration tooling.

AWS Billing experience

About the Role

As a SysOps / DevOps Engineer, you will be a member of the IT Operations function, providing technical and operational contributions across mkodo’s infrastructure and platform services.

You will be part of the team taking responsibility for the stability, security, and continuous improvement of on‑premise and cloud environments.

The role spans on‑premise and cloud platforms, and includes close collaboration with development teams, internal stakeholders, clients and our parent organisation to ensure services are reliable, secure and professionally operated.

Main Responsibilities

Main responsibilities are:

Be part of the team managing the operational health, reliability, and performance of mkodo infrastructure across cloud and on‑prem environments.

Contribute to the design, implementation, and evolution of CI/CD pipelines, automation, and Infrastructure as Code practices.

Uphold technical standards and best practices for system configuration, security, monitoring, and resilience.

Be able to diagnose and resolve complex incidents and production issues.

Contribute to resolving incidents, changes, and architectural discussions.

Service Delivery & Collaboration

Ensure operational commitments and SLAs are met, including client‑facing investigations and resolutions.

Work closely with development teams to enable effective DevOps practices across development, test, and production environments.

Liaise with internal stakeholders and our parent company.

Ensure systems and services are well‑documented, with clear runbooks and knowledge base content.

Security, Compliance & Risk

Take responsibility for operational support of ISO27001 ISMS implementation and ongoing compliance.

Adhere to all relevant mkodo ISO27001 Information Security Management System (ISMS) policies, procedures and requirements at all times.

Complete any reasonable tasks relating to the mkodo ISO27001 Information Security Management System (ISMS).

Ensure security, backup, monitoring, and data protection controls are consistently applied and reviewed.

Proactively identify, communicate, and mitigate operational and security risks.

Operational Excellence

Undertake proactive monitoring, alerting, and incident response processes.

Participate in the on‑call rota.

Contribute to improvements in tooling, automation, and operational processes to reduce toil and increase reliability.

More benefits

mkodo is a great place to work, along with a competitive renumeration package we offer excellent benefits comprising:

Hybrid Working

Generous Holiday Allowance (increasing with service)

Gifted day over Christmas period

Birthday off!

Performance Bonus & Profit Share Scheme

Quarterly team events

Group income protection

Life Insurance

Charity/Volunteer Day

Tech Loan Scheme

Cycle to Work Scheme

Contributory Pension

Employee Assistance Programme

Home working expense payment

Friday beers provided in each office!

Relevant individual training budget.

Digital Nomad Policy

Generous refer a friend scheme.

We encourage growth and progression because we value our colleagues and know that we best succeed when achieving and developing together.

Recruitment Process

For our roles, we follow the below process:

Review

We review applications and screen against our requirement criteria

Intro call

Successful applicants are invited to a 30-minute chat with a member of our team to get to know you a little, and tell you more about the role

Skills Assessment

You will be invited to a second stage in the process to meet with more members of the team, and to show off your skills in your area of expertise. There will be the opportunity to ask any questions, and find out more about the role, and also to discuss your experience in more detail.

Final Interview

A final meet with our HR team, and a Head of Engineering - also the chance to ask any questions about the role, and what it's like to work at mkodo

Offer

We make an offer to the person we feel most suitable for the role and business

or send your CV to [email protected]

Key Work Benefits

The Role - SysOps / DevOps Engineer

Key Skills and Attributes

About the Role

Main Responsibilities

More benefits

Recruitment Process

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