We are seeking a highly organised and detail oriented PA and Operations Assistant to join our team. Providing comprehensive administrative, organisational and operational support of a local blinds, shutters and soft furnishings business. Responsible for ensuring the smooth day to day running of the company, working alongside the director, supporting customer service functions, coordinating projects, and assisting with business administration.
Key Responsibilities:
- Managing the diary, appointments and meetings.
- Acting as the first point of contact for customers, suppliers and business partners.
- Handling incoming telephone calls, emails and correspondence.
- Assisting with quotations, sales orders, invoices and customer documentation.
- Coordinating installations and survey appointments with customers and fitters.
- Maintaining accurate customer records and updating internal systems.
- Assisting with supplier orders, stock management and delivery scheduling.
- Assisting with purchase ledger, sales ledger, bookkeeping and financial administration.
- Preparing reports, spreadsheets and business documentation for management review.
- Managing electronic filing systems and ensuring compliance with company procedures.
- Resolving customer enquiries and providing high levels of customer service.
- Supporting new business projects.
- Assisting with marketing activities, social media updates and promotional campaigns.
Key Skills:
- Experience with data entry and maintaining accurate records.
- Ability to manage multiple priorities in a fast paced environment.
- High level of attention to detail and accuracy.
- Strong customer service skills.
- Professional, discreet and able to handle confidential information.
- Familiarity with Xero or similar accounting software is desirable.
- Excellent phone etiquette and communication skills.
- Self motivated with the ability to work independently and use initiative.
- Proven administrative experience in an office setting.
- Strong organisational skills with the ability to manage and prioritise multiple tasks efficiently.
- Previous office experience demonstrating reliability and professionalism.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications.
Benefits:
- Company pension (after successful probation period).
- Company events.
- Approximately 25 hours per week.
- 20 days holiday per annum (pro rata'd).
- Salary up to 28k per annum (pro rata'd).
Pay: Up to £28,000.00 per year
Benefits:
- Company events
- Company pension
Work Location: Hybrid remote in Farnham (Surrey, South East Region)
