Administrative Assistant / Client Services Coordinator
Location: Bearsden
Job Type: Full-time, Permanent
Join Our Team
We are a well-established and growing solicitor’s firm specialising primarily in residential conveyancing, with a small private client department. We pride ourselves on delivering an exceptional client experience, and we are looking for a friendly, organised, and proactive Administrative Assistant to become the first point of contact for our clients.
This is an excellent opportunity for someone who enjoys working with people, thrives in a busy office environment, and takes pride in providing outstanding customer service.
The Role
Your responsibilities will include:
· Answering incoming telephone calls professionally and directing enquiries appropriately.
· Welcoming clients and visitors to the office.
· Handling new business enquiries and gathering initial client information.
· Providing prospective clients with information about our services and fee estimates.
· Opening new files and carrying out initial administrative procedures.
· Managing emails and correspondence.
· Scheduling appointments for solicitors and fee earners.
· Maintaining accurate client records and updating our case management system.
· Assisting the legal team with general administrative duties as required.
· Helping ensure the smooth day-to-day running of the office.
About You
The ideal candidate will have:
· Excellent communication and interpersonal skills.
· A confident and professional telephone manner.
· Strong organisational skills and attention to detail.
· The ability to manage multiple tasks and prioritise effectively.
· Good IT skills, including Microsoft Office.
· A positive attitude and willingness to learn.
· Experience in an administrative or customer service role.
Previous experience within a solicitor’s firm or the property sector would be advantageous but is not essential, as full training will be provided.
What We Offer
· Competitive salary (depending on experience).
· Company pension.
· Generous holiday entitlement.
· Ongoing training and development.
· A friendly and supportive working environment.
· The opportunity to develop a long-term career within a growing legal practice.
How to Apply
If you are enthusiastic, organised, and enjoy helping people, we would love to hear from you.
Please send your CV together with a covering letter explaining why you would be a great fit for this role.
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
Work Location: In person
