Job Overview
We are seeking a compassionate and proactive Care Navigator to join our dedicated healthcare team. In this vital role, you will serve as a guiding resource for patients, helping them navigate complex healthcare systems, access necessary services, and understand their treatment options. Your energetic approach will empower patients to take charge of their health journeys, ensuring they receive personalized support every step of the way. This position offers an exciting opportunity to make a meaningful difference by connecting individuals with the care they need in a timely and efficient manner.
Responsibilities
- Act as the primary point of contact for patients seeking assistance, providing clear guidance and support their healthcare experience
- Coordinate appointments and referrals to community resources
- Maintain accurate and detailed documentation of patient interactions
- Collaborate with healthcare providers and support staff to ensure seamless communication and continuity of care
- Educate patients about available services, eligibility criteria, and how to access various health programs
Qualifications
- Prior experience working in an office environment or administrative role within a healthcare setting is highly desirable
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent communication skills—empathetic listening and clear verbal/written expression are essential
- Ability to navigate healthcare systems and understand basic medical terminology
- Demonstrated ability to work independently while collaborating effectively with a multidisciplinary team
- Proficiency in office software applications such as Microsoft Office Suite, SystmOne and other similar tools
- A compassionate attitude combined with a proactive approach to patient support
Join us in delivering impactful care that transforms lives! We value energetic individuals eager to make a positive difference through dedicated service and personalized attention. This paid position offers an engaging environment where your administrative skills will directly contribute to improved health outcomes for those we serve.
Pay: From £12.75 per hour
Benefits:
- Company pension
- Employee mentoring programme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Work Location: In person
