Location: Dignity Pet Crematorium, Odiham Road, Winchfield, Hook, Hampshire RG27 8BU (inaccessible by public transport)
Hours: 8:45am – 5:30pm, working every Saturday with a set day off in the week
Join a Team That Makes a Difference
At Dignity Pet Crematorium, we understand that saying goodbye to a beloved pet is one of the most difficult moments in a pet owner's life. Our Drivers play a vital role in providing compassionate, dignified, and professional support to veterinary practices and bereaved pet owners during this sensitive time.
We are looking for a caring, reliable, and professional Driver to join our team in Winchfield. This is much more than a driving role – it is an opportunity to make a real difference to families and veterinary partners by ensuring every pet is treated with the utmost respect and care.
Our Values
Everything we do is guided by our five values:
- We do the right thing – We act with integrity, respect, and professionalism at all times.
- We care passionately – We genuinely care about the pets entrusted to us, their owners, and our colleagues.
- If we can, we will – We go the extra mile to support clients when they need us most.
- We keep our promises – We deliver on our commitments and maintain the highest standards of service.
- We give our best for everyone – We strive to provide exceptional care and support in every interaction.
About the Role
As a Driver, you will be responsible for collecting deceased pets from veterinary practices and clients' homes and returning pets' ashes with dignity, care, and compassion. You will act as a key ambassador for Dignity, building strong relationships with veterinary partners and providing exceptional customer service to pet owners.
You will also ensure that all collections, records, and vehicle-related processes are completed accurately and in accordance with company procedures.
Key Responsibilities
- Collect deceased pets from veterinary practices, clients' homes, and other approved locations.
- Return pets' ashes to veterinary practices and pet owners in a compassionate and professional manner.
- Build and maintain positive working relationships with veterinary teams.
- Ensure every pet is treated with dignity and handled in accordance with company procedures.
- Accurately record pet details, personal belongings, and collection information within company systems.
- Apply identification processes to ensure complete traceability.
- Support cool room management and ensure pets are stored appropriately.
- Work closely with the Driver Team Leader to plan routes and client visits effectively.
- Carry out daily vehicle inspections and complete vehicle condition records.
- Maintain a clean, safe, and well-equipped vehicle at all times.
- Adhere to all road safety legislation and company policies.
- Report vehicle damage or maintenance concerns promptly.
About You
We are looking for someone who is:
- Compassionate, empathetic, and respectful.
- Passionate about delivering exceptional customer care.
- Professional and confident when interacting with clients and veterinary professionals.
- Comfortable working independently and managing their own workload.
- Highly organised with excellent attention to detail.
- Trustworthy with a strong understanding of confidentiality.
- Solution-focused and proactive.
- Computer literate and able to maintain accurate records.
- A strong team player who supports colleagues and demonstrates our values every day.
- In possession of a full UK driving licence.
Why Join Dignity?
At Dignity, you'll become part of a team that truly cares. You'll work alongside people who are committed to supporting pet owners through some of life's most difficult moments while ensuring every pet receives the respectful farewell they deserve.
If you are compassionate, professional, and committed to delivering outstanding service, we'd love to hear from you.
Apply today and help us give every pet the dignified farewell they deserve.
Pay: £28,785.90 per year
Benefits:
- Company pension
- On-site parking
Application question(s):
- Why do you think this is the job for you?
Work Location: In person
