Job Overview:
Our Company is a well-established business in the supply of gas equipment and have a fantastic opportunity within the Sales Team. Client relationships are our top priority, and we are looking for a candidate dedicated to exceeding customer expectation to maintain and grow our current customer base.
The ideal candidate will have passion for helping others and a drive for exceptional customer service. Existing knowledge of the industry is not essential as full training will be provided.
Duties & Responsibilities:
- Handle enquiries and requests from new and existing customers effectively and efficiently such as requests regarding stock availability, quotations, product queries, POD’s (etc.)
- Develop trusted relationships with key customers to support retention, satisfaction, and sales growth
- Generating reports for the senior leaders within the organization such as KPI reports, customer specific order books, stock reports (etc).
- Working closely with Sales Managers to support key accounts and projects.
- Liaising with other departments (Accounts, Purchasing, QA & Warehouse) where relevant to complete a customer or Senior Leader’s request.
- Offer support in all other administrative areas of the sales team such as order processing, stock allocations, web sales support (etc.)
- Inbound & Outbound Calls as well as front of house.
Required Skills:
- Excellent communication skills.
- Proven ability to multi-task & prioritise, handling several tasks at one time.
- Proficient in Microsoft 365, especially Excel.
Preferred Skills:
- Experience using Sage
- Experience in a customer services.
Pay: From £28,000.00 per year
Benefits:
Work Location: In person
