Job Title: Deputy Manager
Location: Manchester M25
Salary: Competitive, dependent on experience
Hours: Full-Time
Sector: Children's Residential Setting
Recruitment Partner: Chalk Healthcare
Chalk Healthcare are delighted to be exclusively partnered with a values-driven care provider to recruit a Deputy Home Manager for one of their Children's Residential Services. This specialist setting supports children with learning disabilities, autism, and associated mental health needs, promoting independence, personal choice, and meaningful outcomes in every aspect of daily life.
This is a hands-on leadership role that would suit an experienced Deputy Manager who is passionate about high-quality care, staff development, and delivering personalised support in a supported living environment.
Overview of the Role:
The Deputy Homes Manager plays a vital role in supporting the Registered Manager with the day-to-day operations across one service. This includes oversight of staff, care planning, compliance, medication, training, financial controls, and multi-agency working. You’ll also deputise for the Manager during absence.
This is a varied, proactive, and people-focused role – ideal for someone who thrives in a collaborative, person-led environment and has strong clinical, administrative, and operational skills.
Key Responsibilities:
Leadership & Service Management
- Support the Registered Manager with the overall leadership and management of the service
- Ensure the service consistently meets or exceeds regulatory standards (CQC, NICE, National Care Standards, SSSC)
- Lead by example, promoting a positive, professional culture aligned with the provider’s values
- Act as the responsible person in the absence of the Registered Manager
- Support with internal audits, inspections, and improvement plans
- Act as a point of contact for families, professionals, and external partners
- Participate in team meetings, reviews, and external stakeholder events
- Ensure a visible, proactive presence across the service daily
Clinical & Person-Centred Support
- Oversee and support staff in the safe administration of medication
- Monitor for effectiveness and side effects; ensure documentation is completed correctly
- Respond appropriately to physical, emotional, behavioural, and mental health needs
- Support therapeutic interventions and promote active, independent lifestyles
- Ensure equipment is safe, maintained, and regularly checked
- Liaise with healthcare professionals including GPs, CPNs, OTs, psychologists, and social workers
- Promote a responsive and holistic approach to care and wellbeing
Care Planning & Documentation
- Support creation and review of individualised care and support plans
- Monitor risk assessments, incident records, and behavioural support plans
- Lead on assessments for new referrals and transitions into the service
- Ensure key documents (care plans, fire safety, infection control, COSHH, HACCP) are completed and up to date
- Maintain accurate shift handovers and service user records
- Attend multidisciplinary team meetings and family reviews
- Prepare and submit incident notifications, safeguarding alerts, and agency reports where needed
Staff Development & Supervision
- Assist with the recruitment, induction, and probation reviews for new staff
- Supervise and mentor support workers and seniors to maintain high standards of care
- Support ongoing competency checks, especially around medication and care delivery
- Lead and promote in-house and external training compliance
- Ensure all staff are registered for relevant qualifications (e.g., Diploma in Health & Social Care) within required timelines
- Maintain the staff training matrix and ensure mandatory training is recorded, certificated, and filed appropriately
Health & Safety, Safeguarding, and Infection Control
- Ensure health and safety procedures are followed by all staff
- Promote infection control best practices and ensure compliance with latest guidelines
- Act promptly on any safeguarding concerns and follow escalation protocols
- Maintain records for fire safety, environmental checks, and maintenance issues
- Participate in the on-call rota and provide sleep-in cover if required
Finance & Resource Management
- Support in managing petty cash, service user allowances, and financial documentation
- Ensure receipts are logged, reconciled, and submitted to head office
- Oversee secure storage of service user funds, banking cards, and valuables
- Maintain accurate records of financial transactions in line with organisational policy
What We’re Looking For:
- Level 3 Diploma in Children leadership and management.
- 2 year's experience in a Senior or Deputy role within supported living or residential services
- Proven ability to lead, support, and develop care teams
- A strong understanding of learning disabilities, autism, mental health, and associated behaviours
- Confident managing medication, risk assessments, and safeguarding responsibilities
- Excellent written and verbal communication skills
- A compassionate, proactive, and professional approach to care
- Flexible and reliable, including willingness to cover on-call and sleep-in duties as required
What’s on Offer:
- Join a supportive, people-focused organisation where values matter
- Work with a passionate and experienced leadership team
- Structured induction and ongoing development opportunities
- Clear career progression pathways
- Competitive salary and access to further training and qualifications
- 25 Days annual leave per annum.
Apply Now
If you're ready to step into a rewarding leadership role in supported living, we want to hear from you. Please apply today or contact Chalk Healthcare for a confidential discussion about the role and your career goals.
Duties
- Supervise and support care staff in delivering high-quality home and senior care services.
- Manage the development and implementation of individual care plans tailored to meet the needs of residents.
- Oversee daily operations within the nursing home, ensuring compliance with health and safety regulations.
- Provide guidance and training to staff on best practices in dementia care and other specialised areas.
- Collaborate with healthcare professionals to ensure comprehensive care for all residents.
- Conduct regular assessments of resident needs and adjust care plans accordingly.
- Foster a positive working environment that encourages teamwork and professional development among staff members.
Experience
- Proven experience in a leadership role within the home care or senior care sector is essential.
- Strong background in supervising teams, with a focus on delivering compassionate care.
- Familiarity with dementia care practices and the ability to manage complex care needs effectively.
- Experience in developing and reviewing care plans to ensure they meet regulatory standards.
- A nursing qualification is desirable but not mandatory; however, a commitment to ongoing professional development is expected.
If you are passionate about making a difference in the lives of seniors and possess the necessary skills to lead a dedicated team, we encourage you to apply for this rewarding position as Deputy Manager.
Job Type: Permanent
Pay: £40,000.00-£55,000.00 per year
Benefits:
- Company pension
- Referral programme
Education:
- Diploma of Higher Education (preferred)
Experience:
- Senior care: 2 years (required)
Work Location: In person
