At IT Labs, we are looking for a hands-on Deployment Engineer to support one of the most exciting companies in the AI and engineering space.
Our client is building a next-generation platform that combines AI, simulation, and high-performance computing to help engineers design everything from aircraft and cars to semiconductors and energy systems faster and more intelligently. Instead of relying only on physical prototypes and long testing cycles, their technology allows customers to simulate and optimize complex products in software using AI-powered digital models.
The company was founded by leaders from Formula 1 and advanced AI, has raised significant funding, and works with some of the world’s most innovative organizations in Aerospace, Automotive, Energy, Manufacturing, and Semiconductors.
In this role, you will work directly with customer engineering teams to deploy and support Kubernetes-based environments across AWS, Azure, and on-premise infrastructure. This is a highly technical, customer-facing role focused on troubleshooting, deployment, and solving complex infrastructure challenges.
The role is best suited for someone who enjoys working in fast-moving environments, learning quickly, and taking ownership with limited onboarding.
Work directly with customers to understand their infrastructure, Kubernetes, networking, and security setup
Lead technical discovery and deployment-readiness discussions
Deploy and troubleshoot solutions in:
AWS EKS
Azure AKS
On-prem Kubernetes environments
OpenShift, Rancher, or vanilla Kubernetes
Use Terraform, Helm, and Kubernetes operators to install and configure the platform
Troubleshoot issues such as:
Pods stuck in Pending / CrashLoopBackOff
Firewall and networking issues
Failed image pulls
Resource and scaling limitations
Cluster configuration problems
Support deployments in restricted and air-gapped environments
Work with product and platform teams to report issues, create workarounds, and improve the product
Support customers after deployment and resolve ongoing infrastructure issues
Help improve documentation, onboarding, and deployment best practices
Occasionally travel to customer sites when needed
Strong hands-on Kubernetes experience in production environments
Strong AWS experience, especially EKS and customer-owned AWS accounts
Strong Terraform experience
Experience with Helm and Kubernetes operators
Good understanding of:
Networking
Firewalls
VPCs and subnets
DNS, ingress, and routing
Security restrictions and access control
Experience troubleshooting complex deployment and infrastructure issues
Experience working directly with customers in a technical role
Strong communication skills
Self-starter mindset and ability to work with limited documentation and onboarding
Fast onboarding and early involvement in customer calls
A lot of troubleshooting and problem solving
Customer-facing technical communication, not project management
Work across different customer environments and technologies
Occasional short-notice travel may happen
12-month contract with possibility for extension
Full-time, 40h/week
Contract or B2B arrangement
PTO provided
Background check required
Our values
We are a company that seeks the best for both our employees and clients, reaching beyond expectations in turning dreams into reality. Our way of working is rooted in our core values (Integrity, Excellence, Proactivity, Innovation, and People), with an expectation that our future colleagues will make these their second nature in their everyday work and life. We don’t ask for perfection, but we do appreciate people motivated to better themselves in every conceivable aspect.
About IT Labs
Founded in 2005, IT Labs is an international software tech company, specializing in purpose and process-driven teams for high-performance, innovation, transformation, and efficiency. Our HQ is in Palm Beach Gardens, Florida, and we have teams around the world - the UK, the Netherlands, Brazil, Argentina, Serbia, Croatia, BIH, Montenegro, North Macedonia, and the Middle East. We are constantly growing, and we would love for you to become part of our team!
