Job Overview
We are seeking an energetic and motivated Sales Advisor to join our dynamic team! In this role, you will be the frontline ambassador for our brand, engaging with customers and providing exceptional service that drives sales and builds lasting relationships. Your enthusiasm and proactive approach will help create a welcoming environment where customers feel valued and inspired to make informed purchasing decisions. This is a paid position that offers opportunities for growth, skill development, and the chance to be part of a vibrant team dedicated to excellence.
Duties
- Greet customers warmly and identify their needs through active listening and effective communication
- Supporting both pre‑sales and after‑sales enquiries
- Resolving customer queries at first point of contact wherever possible, with empathy and professionalism
- Managing multiple tasks at once while keeping accurate notes and following up on commitments
- Present product features, benefits, and solutions tailored to individual customer preferences
- Negotiate prices, terms, and conditions to close sales successfully while ensuring customer satisfaction
- Support sales through upselling products and services to maximise customer satisfaction and revenue
- Maintain the organisation and visual presentation of the showroom, including merchandising displays
- Assist with administrative duties such as scheduling appointments, managing stock levels, and updating records
- Support the sales team with basic maths calculations for pricing or measurements
- Handle enquiries via phone or email courteously and efficiently
- Drive customer engagement by providing expert advice on product selection and usage
- Maintain organised records of sales transactions, customer interactions, and follow-up activities
- Collaborate with team members to achieve daily sales targets and improve overall store performance
- Utilise IT systems to process orders, update customer information, and generate reports efficiently
Skills
- A calm, empathetic communicator who doesn’t fluster in a busy environment
- Strong negotiation skills with the ability to influence purchasing decisions positively
- Confidence using systems and juggling multiple customer conversations
- Excellent communication skills in English, both verbal and written, to connect effectively with diverse customers
- Proven experience in sales or retail sales environments is advantageous
- Exceptional customer service skills with a friendly, approachable attitude
- Valid driving license preferred
- Good IT literacy to navigate sales software, CRM systems, and basic organisational tools
- Effective time management and organisational skills to prioritise tasks in a fast-paced setting
Join us as a Showroom / Sales Advisor and become part of a passionate team committed to delivering outstanding service.
Pay: £13.00-£15.00 per hour
Benefits:
- Casual dress
- Company events
- Employee discount
Application question(s):
- Do you live within 8 miles of Dewsbury
- Do you have previous experience within the Shutters, Blinds, Curtains Industry
- How confident are you with making conversation from initial contact
Work Location: In person
