Job Overview
We are looking for a friendly, enthusiastic and organised Dental Receptionist to join our dental practice.
We pride ourselves on being a fun and friendly team dedicated in providing great dental care to our patients with a diverse team of professionals, including dentists, nurses, and receptionists,
As a receptionist, you will represent the practice at the front desk and will be the first point of contact for all our patients. You will manage the diaries of all dentist, deal with patient queries by phone, email and in person and undertake other administrative responsibilities including booking appointments and taking patient payments.
This role offers an opportunity to work within a professional environment, supporting both patients and the dental team. This position is ideal for someone with a passion for delivering outstanding administrative support in a healthcare setting.
Duties
- Greet patients warmly upon arrival and assist with check-in procedures.
- Booking patients appointments in person, by phone and by emails.
- Manage appointment scheduling, confirmations, and cancellations efficiently.
- Collecting payments and issuing receipts of payments to patients
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as needed
- Assist the dental team with administrative tasks as required, including managing correspondence and maintaining surgery supplies.
Qualifications
- Previous experience in a receptionist role within a healthcare setting is preferable but not essential.
- Full training will be provided to ensure that you can fulfil your role with efficiency and confidence
- Administrative experience is desirable to manage scheduling and patient records effectively
- Excellent organisational skills with attention to detail
- Strong communication skills, both written and verbal
- Proficient in using office software programmes such as Microsoft Office or similar applications
- Friendly demeanour with a professional attitude
- Ability and personality to build a rapport with our patients is desirable
- Ability to multitask efficiently in a fast-paced environment
- Punctual and Reliable
- Ability to work on own initiative and as part of a large team
This role provides an excellent opportunity for individuals seeking to develop their administrative skills within a supportive dental practice environment. The position is fully paid, offering valuable experience in healthcare administration.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Benefits:
Work Location: In person
