Across government, digital and technology transformation is no longer simply an enabling function; it is central to how public bodies deliver better services, protect resilience, support policy outcomes and respond to the growing expectations of citizens, businesses and colleagues. Ofgem has a vital role in the UKs energy system, protecting consumers and helping to enable a more secure, fair and sustainable energy future. As the organisation continues to evolve, our newly designed Digital, Data and Security Services (DDSS) team will be critical to how Ofgem modernises its services, strengthens its platforms and supports wider government priorities.
Ofgem is on an exciting transformational journey. Within DDSS, we are strengthening the foundations of our both our entire function and all elements of our DDSS estate, building greater internal capability and creating the platforms, services and governance needed to support a modern regulator. In short, this is an opportunity to join Ofgem at a pivotal moment and help shape the next stage of its digital, data, security, and technology maturity.
The Role
As an AI & Automation Outcomes Consultant, you'll work closely with the Lead AI Outcomes Consultant to identify where AI and automation can solve business challenges and deliver measurable value across the organisation.
You'll partner with stakeholders across Ofgem to understand complex problems, translate them into practical AI and automation solutions and support projects from early discovery through to implementation and continuous improvement. Along the way, you'll help build organisational capability by coaching teams and championing the practical use of AI across the business.
