Overview
We are looking for a versatile and proactive Tool Hire Controller to join our team in Quintrell Downs. This multi-skilled role blends customer service, workshop support, and logistics. You will manage the front counter, handle equipment maintenance, and occasionally deliver tools to our clients. The job is Full-Time 4 days a week 7.30am-5pm and 2 Saturdays per month 8am-12pm
Duties
- Daily Operations: Manage the day-to-day running of the hire desk and customer counter.
- Customer Service: Answer the telephone, take bookings, and handle customer enquiries.
- Workshop Support: Perform basic workshop maintenance, cleaning, and testing of tools.
- Logistics & Delivery: Drive company vehicles and tow trailers for occasional equipment deliveries.
- Administration: Process hire contracts, invoices, and payments accurately.
Skills
- Proficiency in using a computer for data entry and record management
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent communication skills, both verbal and written, including phone etiquette
- Previous administrative experience is advantageous but not essential; training will be provided
- Ability to work independently whilst maintaining attention to detail
- Knowledge of basic maintenance procedures for tools
- Driving License and ability to tow trailers
This role offers an engaging environment where organisational excellence and customer service are paramount. We welcome applications from candidates eager to contribute their skills within a supportive team.
Pay: £30,000.00 per year
Work Location: In person
