Full-Time - Front of House Team Member
The Story of Emily – St Ive
At The Story of Emily, we believe hospitality is about far more than taking orders and serving food. It's about making people feel genuinely welcomed, cared for, and remembered. We're looking for someone who sees every guest interaction as an opportunity to create a memorable experience.
We're searching for a full-time Front of House team member who is warm, intuitive, and enjoys making people's day just a little bit better.
About You
You naturally enjoy looking after people. You notice the little things, anticipate needs before they're asked, and take pride in creating an atmosphere where guests feel relaxed, valued, and at home.
You might be the kind of person who:
- Smiles easily and enjoys genuine conversations with people.
- Pays attention to the details that others miss.
- Takes ownership and doesn't wait to be asked.
- Thrives in a busy environment while remaining calm and positive.
- Loves working as part of a close-knit team.
- Believes that great hospitality comes from generosity, kindness and authenticity.
Previous restaurant or café experience is welcomed but not essential. We can teach skills; we're looking for attitude, curiosity, and a genuine desire to care for people.
The Role
You'll be involved in every aspect of creating an exceptional guest experience, including:
- Greeting and seating guests with warmth and confidence.
- Taking food and drink orders.
- Serving food and beverages with professionalism and enthusiasm.
- Learning our menu and confidently making recommendations.
- Maintaining a clean, welcoming dining room.
- Working closely with our kitchen to ensure every service runs smoothly.
- Looking for opportunities to surprise and delight our guests through thoughtful, personal touches.
What We're Looking For
We value people who:
- Have a positive, can-do attitude.
- Are naturally hospitable rather than simply customer-focused.
- Care deeply about quality and consistency.
- Are reliable, punctual and professional.
- Are willing to learn and continuously improve.
- Take pride in being part of something special.
What You'll Get
- Full-time, permanent position.
- Staff meals during shifts.
- Opportunities for development and progression.
- A supportive team that genuinely enjoys working together.
- The chance to help build a restaurant where every guest leaves with a story worth telling.
Sound Like You?
If you're someone who believes hospitality is about making people feel seen, valued and delighted—not just served—we'd love to hear from you.
Please send your CV along with a short note telling us why this role appeals to you and what great hospitality means to you.
The Story of Emily
St Ive, Cornwall
"People may forget what they ate, but they'll never forget how you made them feel."
Job Types: Full-time, Permanent
Pay: £13.38 per hour
Benefits:
- Company pension
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
