Mortgage Underwriting Administrator (12 month FTC)

Newbury Building Society -
Newbury

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Job details

Fixed term contract
From £24,791.09 a year
16 hours ago

Benefits

Company pension
Paid volunteer time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
Financial services
Communication skills

Full job description

Location

Head office, Newbury

Hours

Monday to Friday 9.00am to 5.00pm

Salary*

Starting: £24,791.09

Interview

90-minute competency-based interview held in our head office in Newbury.

We aim to interview successful applicants within 10 days. Feedback will be provided regardless of outcome.

Do you have great organisational skills, enjoy working within a supportive team and get satisfaction from working together to provide excellent customer service? Then this could be your ideal role.

We are looking for an Administrator to join our Mortgage Underwriting Team, supporting our Mortgage Underwriters.

What will you be doing?

Our main focus is to support the mortgage application process from submission to completion. This includes tasks such as:

Setting up received applications ready for underwriter assessment.
Providing support to underwriters during and after their assessment.
Handling queries about applications from brokers, solicitors or customers via telephone, email or secure message.
Producing and sending out mortgage offers for customers.
Processing returned signed mortgage offers.
Processing solicitor panel applications.

You will be provided with all the training and guidance you need to learn our processes and to become a confident member of this dynamic team.

What skills and experience do you need?

Essential skills and experience:

Some experience of working with internal and/or external, customers to ensure the highest quality service experience.
Evidence of excellent written and verbal communication skills.
Competent in the use of Microsoft packages - Word, Excel, Outlook and Office 365.

Desirable skills and experience:

Experience of working within a financial services environment.

Why choose us?

We want to help you develop – we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career.
We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off.
We care about our communities – as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about.

The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.

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What will you be doing?

What skills and experience do you need?

Why choose us?

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