Connect to your Industry
Our clients are typically some of the largest and most influential organisations in Financial Services. They operate in an ever-changing environment characterised by uncertainty, where their reputational value is often determined by how they respond to disruption, risk and opportunity. Whether it be cyber threats, political and regulatory change or disruptive innovation, our clients need to navigate shocks, high impact events and change. Our leading Reputation, Risk, Crisis and Resilience (RRCR) team supports clients in this intellectually challenging context by helping them better plan for and build resilience to strategic risks, issues and incidents, and crises.
The RRCR team sits within our wider Cyber practice and is growing rapidly. As the largest team of resilience and crisis professionals in the UK, RRCR combines deep industry knowledge with both business advisory experience and significant technical expertise.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
You will have the opportunity to work with senior client executives and a wide range of functional teams across a broad range of sub-sectors within Financial Services, helping them build resilience to a diverse set of strategic, operational and technology risks.
Responsibilities for this role include:
- Supporting go-to-market and business development activity to grow account relationships and deliver commercial success
-
Leading complex client engagements and delivery, including responsibility for contracts, budgets and junior team members
-
Delivering engagements to the highest quality, on time, on budget and within established risk processes
-
Providing subject matter advice to clients across the range of crisis and resilience services provided by RRCR and related internal teams
-
Leading client relationships across a portfolio of organisations across Financial Services to build and enhance relationships, drive new opportunities, and expand the services offered
-
Leading senior discussions with C-Suites and boards to raise awareness of crisis and resilience issues and themes in the UK, EU and global markets
-
Developing new products and services, including digital and AI, to support our offerings
-
Building our sector presence through innovation, eminence and thought leadership
-
Leading internal projects and fulfilling key team roles to build the business in a sustainable manner
-
Example client engagements could include:
-
The design and implementation of a large-scale resilience transformation programmes to meet global financial services regulatory requirements
-
Contingency planning for a range of high impact events (such as a catastrophic cyberattack, critical supply failure or pandemics)
- Supporting operational readiness programmes for major events and change initiatives (e.g. mergers and acquisitions, technology ‘go live’ and strategic product launches)
- Crisis and incident framework design, crisis management exercising and resilience testing
- Deploying on a live responses to support a client in managing an issue or crisis o Post-event reviews following a high-profile incident or crisis
Connect to your skills and professional experience
We are looking for applicants with the following professional skills, competencies, and experience:
- The role requires an extensive knowledge of organisational resilience across several disciplines. This includes a thorough knowledge of related regulations and evolving thinking of regulators and bodies in the sector.
- An extensive knowledge of operational resilience and business continuity is essential. Applicants should have experience, ideally in large and complex financial services organisations, in some or all of the following resilience related disciplines, including but not necessarily limited to:
- Technology and digital resilience
-
Third-party resilience
-
Technology / AI supported or enabled testing
-
Cloud resilience
-
IT Service Continuity and Disaster Recovery
-
Crisis management
-
Contingency planning
-
Scenario risk modelling and planning
-
Operational Risk
-
Enterprise Risk Management
- Track record of commercial success in Financial Services, demonstrating ability to scale and grow accounts and develop new relationships for resilience services.
- Comfortable presenting at all levels, with the ability to articulate complex resilience concepts clearly, influence senior leaders (C-Suite and boards), and build trust. This includes strong communication, presentation, and business writing skills.
-
Ability to understand how strategy, purpose, and values shape resilience priorities, integrating these into planning and investment decisions, and interpreting the financial implications of resilience investments.
-
A track record of building and maintaining strong relationships with external and internal senior stakeholders. Proven ability to build inclusive and collaborative teams, fostering a culture of learning, and supporting clients and junior colleagues through coaching and mentoring.
-
Experience in designing and leading testing, simulations, pilots, and exercises to test and refine resilience capabilities, embedding lessons learned into preparedness and improvement.
-
Ability to quickly understand complex organisations, their operating models, interdependencies across systems, supporting operations and technology, and associated risks, including mapping critical functions and vulnerabilities.
-
Ability to embed resilience principles into organisational systems and frameworks, and to integrate resilience metrics into risk and operational dashboards.
-
Collaborative, proactive, and results-oriented attitude, with an openness to learning, a willingness to challenge assumptions, and an ability to adapt quickly to evolving contexts.
-
Willingness to adopt a trusted and flexible working routine where the role holder will manage their own time to drive results, travel according to client needs (including internationally where required), and work additional office hours dependant on project demands.
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Cyber
The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“The number of opportunities open to me here is amazing. Being able to create the career path I want, with the support to do that is really motivating.” - Lisa, Risk Advisory
“At Deloitte you’re surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to.” - Christian, Risk Advisory
Our hybrid working policy
You’ll be based in London or Manchester with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
WPFULL SLTTECH BACYBER BADEFEN LOCMAN CYBFS
