As a Performance & Transformation Specialist, you will join us on our journey and undertake an influential role by supporting the Head of Continuous Improvement and the extended Retail leadership team in following best practice across Revenue and Retail.
The Performance & Transformation Specialist is a key supporting role within the Retail Continuous Improvement team, responsible for coordinating activity, tracking delivery and providing performance insight to support the effective operation of the Continuous Improvement function. Acting as a central point of coordination, the role supports the Head of Continuous Improvement by ensuring improvement activity is planned, tracked and governed effectively, with clear visibility of priorities, progress, risks and dependencies. The role operates as a mini business support role for the Retail function, enabling pace, discipline and transparency across Retail improvement activity. It does not own delivery or strategy but plays a critical role in enabling others to deliver effectively
How our people behave is as important to Post Office, as what is delivered. The Performance & Transformation Specialist will role model the Post Office behaviours and demonstrate an Operator first mindset.
