Job summary
We have an exciting opportunity available for a Medical Receptionist/Administrator, to join a friendly and welcoming GP Surgery in Twickenham on a permanent basis.
The position will be for 22hrs per week:
Monday - 1pm until 6.30pm
Tuesday - 1pm until 6.30pm
Wednesday - 1pm until 6.30pm
Thursday - 1pm until 6.30pm
We also ask that candidates are flexible to cover sickness and holiday where needed.
Previous reception/admin and/or customer services skills are desirable, training will be provided. Good computer skills are necessary!
Join our happy and dedicated team providing quality care to a diverse population!
Main duties of the job
- Greeting and booking in or patients for clinics.
- Dealing with patient enquiries efficiently and courteously.
- The receiving and recording of telephone messages taking appropriate action.
- Making appointments on EMIS, by processing appointment requests for today and/or future appointments.
- Dealing with all telephone queries/requests from patients, and acting as liaison with the Doctors/Nurses as necessary.
- Pulling and filing medical records as necessary.
- Processing repeat prescriptions and filing for collection within 48 hours.
- Taking home visit requests.
- Processing emails effectively - answering patient requests or directing them to the relevant clinician.
- Processing post and online documentation - saving/sending to the relevant clinician.
- Actioning messages from the clinical team.
Job Types: Part-time, Permanent
Pay: £12.75 per hour
Benefits:
Work Location: In person
