We are looking for a friendly, organised and enthusiastic Office Administrator to join our growing team.
This is a varied role at the heart of our day-to-day operations. You’ll be responsible for keeping things running smoothly, supporting our sales team and ensuring our customers receive a professional and friendly service.
Key Responsibilities
- Inputting and maintaining accurate customer information within our CRM system
- Answering incoming telephone calls in a friendly and professional manner
- Scheduling and managing customer appointments
- Liaising closely with our sales team to ensure appointments and customer information are communicated efficiently
- Keeping CRM records accurate and up to date
- Supporting the wider team with general administrative duties
- Helping to maintain an organised and efficient office environment
What We’re Looking For
The ideal candidate will be confident, organised and comfortable speaking with customers over the phone.
You will need:
- An excellent telephone manner
- Good communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confidence using computers and CRM/database systems
- The ability to prioritise your workload and manage multiple tasks
- A positive, proactive attitude
- The ability to work well as part of a team
- The ability to thrive in a fun, busy and fast-paced working environment
Previous office administration, customer service or CRM experience would be beneficial, although the right attitude, communication skills and willingness to learn are equally important.
Pay: £25,420.00-£30,000.00 per year
Benefits:
- Employee discount
- On-site parking
Work Location: In person
