Level 2 Pharmacy Services Assistant Apprentice with Earlsdon Pharmacy Ltd
Hours Per Week: 40- Monday to Friday and occasionally Saturdays (21 Hours with option of overtime)
Short Description:
We are looking for a motivated and reliable apprentice Dispensing Assistant to join our pharmacy team. This is an excellent opportunity for someone who is interested in starting a career in pharmacy. You will support the safe and accurate preparation of prescriptions, help patients and customers, assist with stock control, and complete appropriate training while working under the supervision of experienced pharmacy professionals.
Full Description:
About the Company
At Earlsdon Pharmacy in Coventry, a family-run business with a combined 17 years of pharmaceutical experience between us, we are dedicated to providing exceptional healthcare services and products to our valued customers. With a commitment to your well-being, and with customer service that we pride ourselves in, we strive to be your trusted partner in managing your health and ensuring your satisfaction.
Full Description
As a Trainee Dispensing Assistant, you will work as part of a busy pharmacy team to support the dispensing and supply of medicines to patients. You will receive training and supervision while developing the knowledge, skills and behaviours needed to work safely and effectively in a pharmacy environment. The role will involve helping to process prescriptions, prepare medicines for checking, generate labels, use the pharmacy computer system, manage stock, and provide excellent customer service.
You do not need to have any previous experience of working in a pharmacy and you will not be expected to work independently at first; all dispensing duties will be carried out under appropriate supervision until you are trained and assessed as competent. You will also be expected to follow pharmacy standard operating procedures, maintain patient confidentiality, work accurately, and raise any queries or concerns with the pharmacist or senior member of the team.
This role is suitable for someone who is organised, careful, willing to learn, and interested in supporting patient care. The successful candidate will complete the Pharmacy Services Assistant apprenticeship standard.
Key Responsibilities
- Assist with receiving, interpreting and processing prescriptions under appropriate supervision.
- Accurately assemble medicines ready for final checking by the team.
- Use the pharmacy computer system to produce labels, update patient records and support prescription processing.
- Refer medication queries, prescription issues, patient concerns or potential errors to the pharmacist or supervisor.
- Support the safe handout of prescriptions in line with workplace procedures.
- Provide polite, professional and helpful service to patients and customers.
- Answer general queries within the limits of the role and refer clinical or complex questions to the pharmacist.
- Receive, check, put away and rotate stock deliveries.
- Support expiry date checking, stock control, ordering and returns.
- Maintain a clean, tidy and safe dispensary and pharmacy environment.
- Follow standard operating procedures, health and safety requirements, safeguarding procedures and confidentiality rules.
- Report near misses, incidents, dispensing errors or concerns in line with company procedures.
- Complete all required training, coursework and workplace assessments within agreed timescales.
- Work as part of the wider pharmacy team to support safe, efficient and patient-focused pharmacy services.
Future Prospects:
This role provides an excellent starting point for a career in pharmacy and healthcare. Following successful completion of training, the candidate may have opportunities to progress into roles such as Pre-registration Pharmacy Technician, or wider roles in healthcare, medicines management, administration or training.
Training Provided:
Buttercups Training is a trustedspecialist in pharmacy and healthcare training, supporting learners andemployers across community, hospital, and primary care. We design high-quality,career-shaping apprenticeship programmes that build confidence, strengthenclinical practice, and meet the evolving needs of the healthcare workforce. Ourcollaborative learning approach encourages shared insight and practicalapplication, helping professionals grow together to deliver safer care andbetter patient outcomes across the organisations and communities they serve.
Skills Required:
- Good communication skills.
- Good numeracy skills.
- Confidence using a computer and IT systems, with a willingness to learn new systems.
- Ability to follow written procedures and instructions.
- Good organisational skills.
- Strong attention to detail.
- Ability to work accurately in a busy environment.
- Good customer service skills.
- Ability to work as part of a team.
Personal Qualities:
- Reliable and punctual.
- Willing to learn and develop.
- Careful and accurate.
- Honest and trustworthy.
- Professional and respectful.
- Friendly and approachable.
- Calm under pressure.
- Patient-focused.
- Able to ask for help when unsure.
- Committed to maintaining confidentiality.
- Positive attitude towards training and feedback.
- Responsible and safety-conscious.
Qualifications Required:
Essential:
A good standard of English and maths.
Desirable:
- Previous experience in pharmacy, healthcare, retail or customer service.
- IT or administration experience.
- GCSE English and Maths at grade 4/C or above, or equivalent.
- Applicants without formal qualifications may still be considered if they can demonstrate suitable literacy, numeracy, communication skills and a willingness to complete the required training.
IND123
Pay: £320.00 per week
Application question(s):
- What motivated you to apply for this apprenticeship, and what interests you about this role?
- Do you have any previous experience working in pharmacy, healthcare, retail or customer service? If yes, please provide details.
Work Location: In person
