Job Description
Role Details
Job Title: Senior Support Worker
Reports to: Registered Manager
Location:
Contract Type: Permanent
Hours: Full-time, 36 hours per week
- Day Shifts: 8:00am – 8:00pm
- Night Shifts: 8:00pm – 8:00am
- Weekend Work: Every other weekend required
- Salary: £14
Role Overview
The Senior Support Worker role is central to ensuring that adults with autism, learning disabilities, mental health conditions, and complex needs receive safe, high-quality, and person-centred support.
You will work closely with management to supervise and mentor colleagues, act as a role model, and deliver direct care. This role bridges frontline care with leadership responsibilities, helping to create environments where individuals can live with dignity, independence, and opportunity.
Responsibilities and Duties
Care and Support
- Deliver compassionate, person-centred care that promotes dignity and independence.
- Act as a keyworker, supporting individuals to set and achieve goals.
- Encourage meaningful activities and community participation.
- Promote wellbeing and positive risk-taking.
- Report safeguarding concerns immediately in line with Reside Support policy.
Leadership and Team Support
- Supervise, mentor, and motivate support workers.
- Induct, train, and support new team members.
- Lead by example, maintaining high standards of care and conduct.
- Assist with rota planning to ensure safe staffing.
Compliance and Administration
- Maintain accurate records (support plans, MAR charts, daily logs).
- Manage service users’ finances responsibly.
- Support audits, policy implementation, and service improvement.
- Carry out On-Call (Tier 1) responsibilities. If an incident occurs that requires your presence, you must attend the service.
- Provide flexible support across other Reside Support services when required by the business.
Professional Development & Collaboration
- Take part in supervision, reflective practice, and training.
- Contribute to continuous service development.
- Maintain positive working relationships with individuals, families, colleagues, and professionals.
Person Specification
Essential
- Experience in a care or supported living role.
- Strong communication and leadership skills.
- Ability to stay organised and work under pressure.
- Commitment to safeguarding and promoting rights of vulnerable adults.
- Willingness to complete Level 3 Diploma in Health and Social Care.
- Flexibility to work shifts (days/nights) and every other weekend.
Desirable
- Level 3 Diploma in Health and Social Care (or higher).
- Previous experience in a senior/supervisory role.
- Knowledge of autism, learning disabilities, and mental health.
- Full UK driving licence (if role requires).
Our Values
At Reside Support, our values guide everything we do. As a Senior Support Worker, you are expected to demonstrate and uphold:
- Respect – Treat every person with dignity and honour their choices.
- Commitment – Go above and beyond to provide consistent, high-quality support.
- Inclusion – Build environments where everyone feels they belong.
- Honesty – Act with integrity, openness, and transparency.
Pay: £14.00 per hour
Work Location: In person
