Purpose of the role: Food & Beverage Assistant (Casual)
To assist the Restaurant Manager and Restaurant Supervisors in the smooth running of all aspects of restaurant and room service within the hotel. This is a key role within the F&B team which offers plenty of career progression opportunities. The working pattern is shift based and includes evenings, weekends and bank holidays.
Duties and Key Responsibilities:
- Provide a professional service experience in the style specified by the Restaurant Manager
- Make all teas and coffees as per the Mozzo training standards
- Set up, clear and promptly service tables after use
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning duties as required
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch, afternoon tea or dinner requirements as necessary
- Assist in the set up and preparation and provide service duties for functions as required
- Ensure that all front of house and guest areas are well maintained at all times
- Any other duties as directed by the restaurant management or other member of the management team
Key Requirements:
· Skills and Experience
o Previous hospitality experience (preferred)
o Excellent communication and interpersonal skills
o Ability to take initiative and resolve queries in a practical and positive manner
o Passion for delivering exceptional guest service
o Courteous and pleasant attitude towards guests and colleagues
o Ability to work as part of a team
Company Benefits:
· Paid holiday hours pro-rata based on hours worked
· Career progression through training and development
· Staff car parking
· Free meal whilst on duty in our staff restaurant
· Friends and Family discount for B&B at Danesfield House Hotel and Spa
· Discount of 15% on products used in the Spa
· Discount of 50% on treatments taken in the Spa
· Discount of 25% on products in the Gift Shop
Discount of 50% off Food and Drink up to maximum of 6 people (all bookings require prior authorisation)
Hourly rate: £12.71 per hour
Pay: £12.71 per hour
Benefits:
- Canteen
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Physical Setting:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Work days:
Work Location: In person
