Job Title: Internal Account ManagerRole Overview
We are looking to recruit a customer-focused Internal Account Manager to join our team in a fast-paced environment. You will be responsible for managing and developing your own portfolio of customer accounts, delivering exceptional service while identifying opportunities to grow and retain business.
This is a varied role requiring strong communication skills, attention to detail, and a proactive approach to customer relationship management.
Key Responsibilities
- Manage and develop a portfolio of existing customer accounts
- Build and maintain strong, long-term relationships with customers
- Deliver exceptional customer service and ongoing account support
- Identify opportunities to retain and grow accounts through service-led solutions
- Supply a broad range of products to a diverse customer base
- Oversee and manage customer orders from placement through to delivery
- Communicate effectively with internal teams to ensure customer needs are met
- Maintain accurate and up-to-date customer records within the CRM system
- Work collaboratively as part of a team to achieve individual and team targets
Candidate Profile
- Positive, enthusiastic, and professional attitude
- Strong customer service mindset with a “can-do” approach
- Confident communicator with good written and verbal skills
- Well organised, reliable, and detail-focused
- Resilient and able to manage a busy workload
- Strong problem-solving skills
- Team player who contributes to a positive working environment
Experience
- Previous sales or account management experience is desirable but not essential
- Full training will be provided for the right candidate
Job Type: Part-time
Pay: £13.50 per hour
Benefits:
Work Location: In person
