Retail Lead – Mobility Industry
Mendip Mobility – Yeovil
Full‑time | Competitive Salary + Bonus | Pension Scheme
Are you a friendly, customer‑focused professional who enjoys helping people live more independently? Do you thrive in a supportive team environment and take pride in delivering exceptional service? If so, this could be the perfect opportunity for you.
Mendip Mobility is a trusted, long‑established provider of mobility aids and equipment across Somerset and Wiltshire. We are committed to helping our customers maintain their independence, comfort, and quality of life. As our business continues to grow, we are looking for a motivated and enthusiastic Retail Lead to join our team.
About the Role
As Retail Lead you will be the first point of contact for customers visiting our showroom or contacting us by phone or email. You’ll provide a warm welcome, understand customer needs, and guide them through our range of mobility products. Full training is provided, including product knowledge and the Motability Scheme.
This is a rewarding role where you can genuinely make a difference.
Key Responsibilities
- Greeting customers and identifying their needs
- Providing clear, friendly advice on mobility products (full training provided)
- Demonstrating products confidently and safely
- Processing sales accurately and efficiently
- Maintaining a tidy, organised showroom
- Unpacking and displaying stock attractively
- Handling telephone and email enquiries professionally
- Booking appointments for workshop staff
- Supporting the smooth day‑to‑day running of the store
- Working with the Motability Scheme
Essential Skills & Qualities
- Strong computer literacy
- Excellent communication and interpersonal skills
- A genuine desire to help people
- Positive, can‑do attitude
- Ability to work independently and as part of a team
- Good numeracy and literacy
- Reliability and punctuality
- Good Time keeping
What We Offer
- A meaningful role where you can positively impact people’s lives
- Friendly, supportive team environment
- Full training and ongoing development
- Competitive salary
- Sales bonus structure
- Company pension scheme
- Free parking
How to Apply
If you’re enthusiastic about joining a caring, customer‑focused business, please send your CV and a brief cover letter explaining why you’re a great fit for this role.
Closing Date: 5pm, Friday 19th June 2026
We look forward to hearing from you.
Job Type: Full-time
Pay: £13.50 per hour
Benefits:
Work Location: In person
