Admissions Assistant

Colchester Zoological Society
Colchester

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Job details

20 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Department
Admissions

Location
Colchester Zoological Society

Employment Type
Weekends and school holidays

Hours Per Week
Zero-hour Position

Salary
To be discussed at interview

Closing Date
16th August 2026

If you are interested in applying, send the completed form along with your CV by email to [email protected]

Introduction to the Department

As our visitors’ first port of call when entering the Zoo, you will welcome guests into our admission foyer, operate our ticketing office and assist with queue management. You will also help with booking school/group visits and the various animal experiences on offer, as well as selling our Zoo Passes.

Role Responsibilities

Meet and warmly welcome customers as they enter the Zoo.
Assist customers with any enquiries.
Assist with queue management.
Enter sales on cash registers and handle customer payments.
Keep up to date with promotions and pricing in order to provide advice to guests.
Help ensure hygiene and cleanliness within the admission foyer and ticketing office.

Role Requirements

Full training will be provided.
Excellent customer service skills.
Excellent communication skills.
Ability to work under pressure in a fast-paced environment.
Ability to work both within a team and individually.

Working Hours

This is a zero-hour position. Applicants must be available to work at weekends and across holiday periods after completing a probationary period. Weekday term time availability is also desirable but not essential.

Working Environment

CZS is a non-smoking environment, and smoking is not permitted by members of staff whilst on the premises.
CZS is an equal opportunities employer.

Benefits

FREE Zoo visits*
FREE onsite parking
Work place pension scheme
Staff events
Discounts on Animal Adoptions, Zoo Passes and Animal Experiences*
Discounts in the Outpost Gift Shop*
Discounts in food outlets
Annual leave which accrues based on hours of work
Competitive hourly rate
Regular training

Benefits dependent on probation period.

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Introduction to the Department

Role Responsibilities

Role Requirements

Working Hours

Working Environment

Benefits

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