About Renew and Sustain
Renew and Sustain is a growing, compliance-led energy consultancy supporting businesses across the UK with transparent, commercially focused, and customer-led energy solutions. As we continue to scale, we are strengthening our teams to ensure every part of the business operates with accuracy, compliance, and professionalism.
We operate within a fast-paced, target-driven environment where accountability and operational standards are critical to success. We pride ourselves on a structured culture where individuals can develop, progress, and make a genuine impact.
The Role
We're looking for a Performance & Sales Capability Coach who can work directly alongside our sales teams to help our people become better at what they do.
This is a hands-on role based within the sales environment, working very closely with our Lead Generators and Energy Consultants. You'll listen to calls, provide feedback, deliver one-to-one and group coaching, identify development needs and work closely with Sales Team Managers to improve capability and performance across the team.
We need someone who understands sales and understands people. Someone who can recognise what's holding somebody back, challenge them when needed and help turn feedback into better habits, behaviours and results.
Why Join Us
This is an opportunity to have a genuine impact on both our people and the performance of the business.
You'll have the freedom to bring your own experience and ideas, while working closely with our Sales Managers, Operations and wider leadership team.
As R&S grows, we want our people to grow with us. You'll play an important part in making that happen by helping us build confident, capable and consistent salespeople.
What You Will Be Doing Day to Day
- Listening to live and recorded sales calls and providing clear, practical feedback.
- Delivering one-to-one coaching, group sessions and sales workshops.
- Identifying individual and team development needs through call observations, performance data and quality trends.
- Supporting developing or underperforming colleagues with structured coaching and improvement plans.
- Working closely with Sales Team Managers to make sure coaching reflects what's actually happening on the sales floor.
- Helping colleagues develop their call control, objection handling, confidence, resilience and overall sales approach.
- Reinforcing the habits and behaviours that contribute to consistent performance.
- Keeping clear records of coaching, agreed actions and individual progress.
- Identifying wider trends and feeding capability or performance gaps back to leadership
- Helping embed new sales processes, standards and ways of working.
What We Are Looking For
- Previous experience in sales coaching, sales training or performance development within a commercial environment.
- A strong sales background with a good understanding of outbound B2B sales.
- Experience of improving individual or team performance through coaching.
- Confidence delivering both one-to-one coaching and group workshops.
- Strong knowledge of call control, objection handling and outbound sales techniques.
- Someone who can give honest, constructive feedback without knocking someone's confidence.
- The ability to use performance information and call trends to identify where support is needed.
- Someone organised enough to track actions, development and progress.
- Confidence challenging underperformance while remaining supportive and professional.
- Energy or utilities experience would be beneficial but isn't essential.
- A coaching or L&D qualification such as CIPD, ILM or equivalent would be beneficial but isn't essential.
What You Will Get
- Up to £35k per annum (DOE)
- Clear development opportunities within a growing business.
- Loyalty holiday scheme.
- Structured training and ongoing development.
- Support from our management and leadership teams.
- The opportunity to shape how we coach and develop our salespeople.
- A role where you can actually see the impact your work is having.
Apply
If you're someone who enjoys developing people, understands what good sales looks like and gets satisfaction from seeing somebody improve because of the coaching you've given them, we'd like to hear from you.
Pay: Up to £35,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Ability to commute/relocate:
- Middlesbrough TS1: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- How many years experience in a Training and Development role do you have?
- Please provide us with a brief explanation of what you believe sales to be?
- Can you confirm you have held a role similar to the advertised position?
Experience:
- Sales : 2 years (preferred)
Work Location: In person
