Hours: Part Time 3 days per week (variable rota Mon to Sun) 22.5 hours in total Contract: Part-time Salary: £14,871 p.a. (based on FTE £24,785 p.a.)
Reports to: Shop Manager
Location: Amersham Owned, 23 Woodside Rd, Amersham HP6 6AA
Are you looking for an organisation that champions sustainability, diversity and community and would like to be part of a local charity where you can make a difference?
If so we are looking for a Deputy Manager to join the team at our Amersham Owned Charity Shop.
Main Duties:
- Support the Shop Manager to actively drive sales to maximise shop profitability and achieve annual budget
- Support the Retail Store Manager to deliver excellence in customer service at all times and actively respond and listen to customers and volunteers to demonstrate time and care
- Champion sustainability wherever possible across the shop operation
- Deliver and maintain a high standard of presentation of merchandise
- Maintain the integrity of the Amersham Owned brand
- Support the Retail Store Manager to proactively enhance customer experience through the implementation of regular shop events and promotions at key trading periods
- Proactive use of social media to promote the shop and engage with the local community
- Support the Retail Store Manager to operate agreed stock rotation system
- Follow agreed till, cashing up and banking procedures
- Provide support to plan and implement annual stock take
- Provide emergency cover for the shop as required
- Support the Retail Store Manager and Hospice Fundraising and Communications teams to promote key events in the shop and the organisation as a whole
- Act as an ambassador for The Hospice and proactively build links within the local community.
Qualifications, Skills, Experience and Knowledge - A passion for retail and a ‘people person’
- Good general standard of education
- Managerial experience within fast moving retail environment
- Demonstrable experience of being in sole change of a retail operation
- Passion for retail with a strong design aesthetic
- Demonstrable ability to work as part of a team
- Excellent communication and interpersonal skills – good listener, empathetic and patient
- Confident social media skills to proactively drive footfall and raise awareness
- Team player – support the Retail Store Manager whilst able to use initiative to deliver highest standards
- Strong operational and organisational skills
- Ability to work under pressure in a busy and fast moving environment
- Solution focused – able to work independently and flexibly where required
- Ability to interact positively with all non clinical and clinical staff
- Ability to work at pace in a physically demanding environment
- Physical strength to manage the heavy lifting and handling demanded of the roleGood numeracy, confident working with figures and reports
- Confident IT skills
- Driver with own transport
Pay: £14,871.00 per year
Benefits:
- Company pension
- Employee discount
Work Location: In person
