If delivering a WOW customer experience alongside strong organisation and administration is your passion, then this is the role for you!
Technogym serves a vast variety of customers and the Order Fulfilment & Logistics team plays a pivotal role in managing these customer interactions and relationships. In the Commercial segments we are premium and aspirational. In the Home/Consumer segment we are luxury.
An opportunity has arisen for an Order Fulfilment & Logistics Specialist to join Mark and the team out of our UK Headquarters in Bracknell, Berkshire. The role is permanent and full time and the successful candidate will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow.
The role offers variety, empowering the team member to take ownership of the customer and relative processes from 'order to cash', inclusive of delivery & snagging management. We support a diverse range of customers and each Order Fulfilment & Logistics Specialist works with assigned customer segments and territories, allowing them to form close relationships with the customers, sales team and 3PLs.
The ideal candidate will have high attention to detail and accuracy with strong time and workload management skills. They will be excellent in both their telephone and written communication skills, have a true passion for delivering a premium customer experience and be systems savvy (we use SAP, Outlook, Salesforce). You will have previously worked with CRM and ERP systems. Previous SAP experience is desirable but not essential.
