Overview
RF Solutions is seeking a detail-orientated, organised Administrator to work as part of our busy Sales Department. You'll play a vital role acting as the first point of contact for customers, ensuring high levels of customer satisfaction through excellent customer service and accurate record keeping.
RF Solutions Ltd design and manufacture radio modules, remote control systems and IoT sensors. We are also a distributor of antennas, cable assemblies and adaptors. Based in West Sussex in the United Kingdom, Trading since 1992, we have grown substantially, helping to lead the way in the RF industry.
Main duties to include:
- Monitoring and responding to incoming email enquiries
- Answer incoming calls and providing accurate information or redirecting as necessary.
- Web Order entry and processing
- Proforma Order processing
- Order data entry and administration
- Open order backlog administration
- Maintaining filing and archiving
- Customer Service
- Greeting Visitors
Why choose us?
- Competitive salary, full details upon request
- Early Friday finish
- Company pension
- Christmas close
Working Hours:
Fixed hours, 37.5 per week. Mon-Thu 8:30am-5:30pm, Fri 8:30am-1:00pm.
Entry Requirements:
This is an entry level role, previous experience would be beneficial but not required. Candidates will be given full training.
A recognised Level 3 qualification or above, such as A level, higher educational diploma or above.
Skills Required:
Strong organisational skills with a keen attention to detail to ensure accuracy in data entry and record keeping.
Excellent computer skills, including the ability to navigate various office software efficiently.
This role requires a high level of accuracy in a fast paced environment. Candidates should have a good command of written and spoken English, have excellent numeracy, literacy and IT skills and be able to communicate effectively with customers, colleagues and visitors. Experience working in a customer service role would be a benefit.
Job Types: Full-time, Permanent
Work Location: In person
Job Types: Full-time, Permanent
Pay: From £13.24 per hour
Work Location: In person
